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Web content management systems try to do it all

Web content management systems have many roles to fill, from being the hub for company communications to personalizing information for users.

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Mobile collaboration tools promise secure remote access to content

In this content management news roundup, vendors offer options for secure access to content from mobile devices, and OpenText updates its document management platform for the legal industry.

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The right to be forgotten raises concerns, gets jeers

Readers passionately debated the merits and liabilities of the right to be forgotten on August 7. You can continue the dialogue below.

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Creating a social media strategy? Focus on customer engagement

Creating a social media strategy that engages customers and aligns with company goals is the key to social business.

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Enterprise Content Management Basics

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    WCM needs to be everywhere, for every customer

    Web content management systems may become central to delivering information wherever customers are. But to create a positive customer experience, a WCM system needs to be shaped around its audiences' needs.

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    Mobile-first Web design isn't enough

    While digital publishing requires mobile-first Web design, don't stop there. For the best customer results, WCM systems need to be contextually aware and deliver the content for multichannel experiences.

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    Build a WCM architecture that supports business needs

    WCM has become a key element of the marketing and customer engagement efforts that support a business. A solid Web content architecture is crucial.

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  • Enterprise content management software platforms

    Tools aim to make mobile collaboration more secure and other news

    In this content management news roundup, vendors offer options for secure access to content from mobile devices, and OpenText updates its document management platform for the legal industry.

  • Enterprise content management software platforms

    Managing digital assets at a museum

    At the Adler Planetarium, a digital asset repository promises better access to historic photographs and documents -- while addressing content accessibility and compliance challenges.

  • Text analytics and natural language processing software

    How to turn social media noise into social media intelligence

    How can enterprises translate social media buzz into social media intelligence? Here are some lessons from one digital marketing agency's quest to connect social media engagement to the company's business goals.

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