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Customer personalization now part of closing the deal

Companies want to use data to personalize customer interaction and boost sales. But data silos have left some adrift.

Evaluate

Is the paperless office imminent?

Going paperless in the office often seems like unachievable goal. An expert outlines some steps to get there.

Evaluate

Customers expect increasingly personalized Web experiences

Now that customers are accustomed to more tailored digital experiences, mobile digital experiences, companies must find the best ways to deliver personalized Web content that keeps their audiences engaged.

Manage

Should going paperless in the office be our end goal?

While companies want to eradicate paper from their offices and their processes, most are far from the nirvana of the paperless office. But is no paper the goal?

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  • Enterprise SharePoint strategy

    SharePoint Online Public Website feature gets canned

    New Office 365 customers won’t have access to the Public Websites feature in SharePoint Online. They’ll need to sign on with third parties to support public-facing websites.

  • Enterprise Web content management software

    Accel-KKR buys two WCM software products

    Private equity firm Accel-KKR has announced plans to acquire Ektron, a Web content management software provider, as well as EPiServer, another WCM software product based in Europe.

  • Enterprise Web content management software

    Don't gorge at the DAM software feature buffet

    In digital asset management purchasing, vendors overpromise and customers overbuy. Companies should focus on the best technology fit.

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