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Online communities get bigger and badder

While social media platforms like Twitter and Facebook may get audiences to the door of a corporate website, online communities let them in, say experts.

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Whole Foods mines social media for voice of the customer, trends

Whole Foods Market is invested in social media monitoring to understand the voice of the customer and trends that may gather steam down the road.

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What you should know about Office 365 Groups

Microsoft's Office 365 Groups strives to make it easier for teams to collaborate and share documents. But if you're not in the cloud, you can't use it.

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Building online communities takes center stage for companies

Companies used to turn to Facebook and Twitter to build online communities. But today, many realize they need internal forums of practice to forge true allegiance.

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Enterprise Content Management Basics

  • Get Started

    Eight steps to set up hybrid search for SharePoint 2013

    Configuring hybrid search for SharePoint Online and SharePoint 2013 isn't quick or easy, but an eight-step process can get the job done.

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    Klout score

    A Klout score is a measure of a social influence that aggregates one's reach on various social media platforms.

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    Microsoft Office Graph

    The Microsoft Office Graph is a back-end tool in the Microsoft Office 365 Suite that facilitates search across integrated applications and applies machine learning to organizational content use.

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Sections from across SearchContentManagement

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  • Enterprise content management software platforms

    Box-IBM partnership may bode well for ECM's future

    The recently announced Box-IBM partnership provides benefits for both companies and customers. But the jury is still out on how well the two companies will work together.

  • Cloud-SaaS content management (ECM)

    Online communities get bigger and badder

    While social media platforms like Twitter and Facebook may get audiences to the door of a corporate website, online communities let them in, say experts.

  • Information governance best practices

    IoT standards still the Wild West

    While many industry insiders are still promoting interoperability among IoT standards, the reality is that the market is still fragmented.

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