There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
SaaS/Cloud collaboration, Collaboration platforms, Collaborative analytics, SharePoint, Portals, Social media
Cloud/SaaS ECM, Content analytics, Web content management, Workflow, ECM software platforms, Document management, Records management, Amazon Web Services
Appliances, Search engines/platforms, Text analytics & NLP
Compliance, Best practices, Strategy, Software tools, eDiscovery
Integration strategies, ECM, collaboration & search best practices, Enterprise information management (EIM) strategy
CRM & KM integration, Self-service, Customer service knowledge management, eLearning, Sales & marketing knowledge management
Sharing-economy companies like Uber and Airbnb may come to typify the future of business. But they couldn't operate successfully without effective data analysis techniques.
Organizations looking to analyze big data typically have to pull it together from various systems, making data integration a fundamental component of a big data analytics platform.
Predictive modeling shouldn't be a solo activity. Businesses looking to get the most out of their data scientists should ensure they're working collaboratively to build analytical models.
The latest version of MongoDB finds the NoSQL database running on a new WiredTiger storage engine. Better performance and data compression are among MongoDB 3.0's touted benefits.
The DataStax Cassandra engine is now Spark-certified. The move is one of several for the database on a possible upswing, further evidenced by a new deal with Microsoft.
This episode of the Talking Data podcast looks at obstacles to NoSQL, as well as big data analytics challenges that software architects confront with Hadoop.
It may require a manual process, but WIP inventory can be tracked.
Two companies tried using Apple iPads in the warehouse, and they each had different experiences: one good, one bad. Here is their story.
Whatever your ERP needs may be, knowing the makeup of vendor offerings is the first step in choosing the right software. Here is a quick look at midmarket ERP vendors.
Oracle released two new services for the Oracle Cloud Platform: Oracle SOA Cloud and Oracle API Manager Cloud Service. They are designed for non-developers.
Oracle's new licensing policy for Oracle SE2 has the potential to trip up pre-existing customers or restrict their hardware choices when they upgrade.
Oracle changed its licensing policy for Oracle Standard Edition 2, adding a maximum number of cores and threads allowed on a machine running SE2.
Subcontracting can help you manage non-core or bottlenecked production processes effectively.
An SAP proof of concept helps bridge client and system integrator gaps.
The reliance on external workers is increasing, and SAP has just implemented its own Fieldglass VMS to manage these contract employees.
In all tests performed by expert Basit Farooq, memory-optimized tables outperformed disk-based tables by running faster and generating less disk I/O.
Once hampered by limitations, in-memory OLTP will be more robust and complete in SQL Server 2016. Learn about the improvements.
An expert provides a step-by-step guide for how to use dynamic data masking in SQL Server 2016 CTP2 and Azure SQL database to protect sensitive data.