There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
SaaS/Cloud collaboration, Collaboration platforms, Collaborative analytics, SharePoint, Portals, Social media
Cloud/SaaS ECM, Content analytics, Web content management, Workflow, ECM software platforms, Document management, Records management, Amazon Web Services
Appliances, Search engines/platforms, Text analytics & NLP
Compliance, Best practices, Strategy, Software tools, eDiscovery
Integration strategies, ECM, collaboration & search best practices, Enterprise information management (EIM) strategy
CRM & KM integration, Self-service, Customer service knowledge management, eLearning, Sales & marketing knowledge management
Change is always hard, but at DFW Airport, giving users personalized tools helps reduce the stress of completing BI reports in a new way.
Balancing data access and security in an organization isn't the most glamorous task, but several chief data officers at an MIT conference said it's something CDOs need to take charge of.
Expert David Loshin provides insight into the process of identifying your must-have features when selecting a big data analytics tool.
Riak NoSQL DBMS is designed to enable storage of and access to various types of unstructured data that require continuous availability.
Quest 2.0 is an upgraded query engine and data integration platform from Metanautix. Its designers helped create Google Dremel, a herald of sorts for several new big data query tools.
Developers, database administrators and DevOps teams use MySQL open source RDBMS to build and manage next-generation Web- and cloud-based applications.
Smart sensors are key in developing IoT applications for manufacturing. Here’s why.
An expert explores two ways to outsource transportation management systems.
Two IoT technology use cases -- on a farm and in the Gulf of Mexico -- help prove the role IoT can play in many business scenarios.
Oracle recently partnered with startup Xamarin. Oracle also released the Oracle Commerce Cloud and got a court date for its lawsuit with Rimini Street.
The Supreme Court rejected Google's appeal in the Google vs. Oracle court case. Now, Google's last chance is to prove its use of Java API falls under fair use.
The addition of more than two dozen cloud computing services will allow users to move everything in their data centers to the Oracle cloud, according to CTO Larry Ellison.
HANA integration with geospatial data vendor Esri allows applications to have location-based data.
Version 17 of SAP SQL Anywhere is also said to provide secure data synchronization and better availability.
Avebe implemented the Mendix platform as a service to enable quick and cost-effective SAP app development, including improvements to sales contracting processes.
DH2i's DxEnterprise is the first application container management software designed for SQL Server. Containerization boosts mobility and reduces downtimes.
Microsoft opened the preview of Azure SQL Data Warehouse, a petabyte-scale, distributed columnar data warehouse service with massively parallel processing.
SQL Server 2014 provides two features that let database administrators easily encrypt database backups. An expert provides two demos that show you how.