Enterprise Content Management Definitions

  • D

    decoupled CMS (content management system)

    Pioneered, in the early 2000s, decoupled CMS is an approach to web application deployment for enhancing the performance and security of WCM systems.

  • digital asset management (DAM)

    Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Rich media assets include images, video, audio and other multimedia content.

  • digital customer experience delivery platform

    A digital customer experience delivery platform is software that helps create, manage and measure cross-channel digital customer experiences.

  • digital user experience

    Digital user experience (UX) refers to the look, feel and interaction of a user with digital environments. It goes beyond traditional web pages to encompass new digital form factors, including physical environments.

  • digital workplace

    The digital workplace is a concept that describes how technology is increasingly creating a virtual equivalent of physical workplaces, and how that trend allows businesses to rethink traditional processes and increase efficiency.

  • document capture

    Document capture is any one of several processes used to convert a physical document to another format, typically a digital representation.  

  • E

    enterprise collaboration (EC)

    Enterprise collaboration is a system of communication among corporate employees that may encompass the use of a collaboration platform, enterprise social networking tools, a corporate intranet and the public Internet.

  • enterprise content management (ECM)

    Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.

  • enterprise information management (EIM)

    Enterprise information management (EIM) is the set of business processes, disciplines and practices used to manage the information created from an organization's data as an enterprise asset.

  • F

    file-sharing applications

    File-sharing applications are Web services that facilitate storing and sharing of content through the cloud.

  • FinnOne

    FinnOne is a web-based global banking product designed to support banks and financial solution companies in dealing with assets, liabilities, core financial accounting and customer service.

  • G

    Google +1 button

    The Google +1 button is a feature that users can click to easily recommend and share Web content within their Google network.

  • Google circles

    Google circles are groups of people in the Google+ social platform created to enable easier, more targeted content sharing that are meant to more accurately represent real-life information sharing.

  • H

    headless CMS (headless content management system)

    A headless content management system (CMS) delivers back-end capabilities for editing, organizing and storing all types of digital information, without regard to how that content is published, displayed or used.

  • Hootsuite

    Hootsuite is a social media management system that gives users an integrated user interface from which to manage their social interactions.

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