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Enterprise content management (ECM) systems can help organizations keep better track of documents, emails and other important unstructured information and make it easier for business users to find such items when they’re needed. This handbook offers practical advice on creating and implementing an ECM strategy. Readers will learn how to build a business case for purchases of ECM technology; they’ll also find examples of quick-win projects that can get an ECM deployment off to a successful start, and they’ll get a warning about worst practices that should be avoided on implementations of ECM systems.  Access >>>

Table of contents

  • Sales savvy is central to getting go-ahead for ECM systems
  • Proper ECM planning, prep work put an end to content chaos
  • Cloud ECM coming on strong, AIIM survey finds

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