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June 2013, Volume 1, Number 3

Cloud collaboration tools, content management finding their place

Enterasys Networks Inc.'s footprints are all over the cloud. The networking technology vendor began using Salesforce.com's customer relationship management applications in 2003; now it has more than 20 cloud apps in use. The only major business applications that don't run in the cloud are its SAP-based supply chain management and financial systems, said Benjamin Doyle, vice president of sales enablement and analytics at Enterasys. The application lineup includes a cloud collaboration and content management system built on tools from Box, which offers an alternative to Microsoft's SharePoint software. Doyle said Enterasys "tried for years" to use SharePoint in sales but had trouble supporting mobile devices and offline access. The Salem, N.H., company switched to Box's technology two years ago and deployed it enterprise-wide after other employees began signing up for personal Box accounts so they could share information with sales workers. "It spread very virally," he said. More on cloud collaboration and content management ...

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