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June 2014, Volume 2, Number 3

Content analytics vs. predictive coding and beyond

Some say records management tools are outmoded and unfit for today's information explosion, but technologies are emerging that may give them a much-needed boost. Predictive coding and content analytics address the ever-increasing volume of data that all organizations wrestle with. "We do not go to work looking forward to tagging objects for purposes of compliance or records management," said Jason R. Baron, an attorney in the information governance and e-discovery practice at Drinker, Biddle and Reath LLP in Washington, D.C., and the former director of litigation at the U.S. National Archives and Records Administration. Predictive coding software tags and categorizes documents, which reduces the time and cost of manually sorting through millions of files. It creates a sample cluster of documents and employees review the documents for accuracy. Subsequent rounds of coding may be required to "teach" the software further. But legal challengers worry that the process -- a brute-force chunking method of sorts -- separates wheat from ...

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