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June 2014, Volume 2, Number 3

When cloud-based ECM doesn't cut it

This is part two of a story on enterprise content management (ECM) in the cloud. Here we focus on some of the problems with cloud-based ECM. Part one highlights the benefits of the model. Lauren Horwitz Cloud-based enterprise content management (ECM) can be a beneficial investment. It can be particularly suited to companies with little data center infrastructure, those with highly mobile workforces that need anywhere, anytime access to data and those with information that isn't subject to compliance or other regulations. But some companies and industries may never move their ECM systems to the cloud. Take CLS Investments LLC. The company has other cloud-based back-office apps, but it wasn't willing to move its ECM system there. Jim Anderson "We didn't feel that comfortable with all books and records, all documentation in the cloud," said Jim Anderson, CLS chief systems officer. "We couldn't validate the robustness of the system." Brian Morgan Other organizations have weighed putting ECM in the cloud but decided against it given ...

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