Premium Content

Access "ECM project ushers in BPM at Rehmann Financial"

Published: 15 Oct 2013

When Amy Flourry talks about instituting change at her company, you can hear her enthusiasm. Amy Flourry For Flourry, the senior operations manager at Rehmann Financial, a financial services company based in Lansing, Mich., an enterprise content management (ECM) project has been nothing short of organization-changing. What began as an effort to eliminate paper-based files and streamline compliance tasks ultimately gave way to a broader business process management (BPM) initiative. But it took change management tactics to shepherd the company to success. In 2007-2008, Rehmann Financial and its parent firm had many disparate processes in place for storing and managing documents. The processes varied considerably among the company's 13 locations in multiple states. "Each silo had its own technology its own tools," Flourry recalled. "There wasn't any consistency or centralized data and each office functioned on its own." Rehmann's paper-based processes also created a confusing, sprawling collection of physical files -- and sometimes a rainbow of colors to ... Access >>>

Access TechTarget
Premium Content for Free.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

What's Inside


More Premium Content Accessible For Free

  • NoSQL technologies take on rising tide of big data

    For decades, IT managers, developers and business executives had limited options when shopping for database technologies: Relational databases were ...

  • In-memory databases: The golden ticket to deeper analyses?

    Historically, in-memory databases have been seen as a niche technology. As in-memory processing becomes less expensive and more mainstream, however, ...

  • How to be successful with enterprise data governance

    Successful data governance programs can help ensure that organizations have consistent policies and processes for defining, managing and using ...