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April 2012

Tyson, others focus on prep, training in SharePoint 2010 strategy

Tyson Foods Inc., the Springdale, Ark.-based food giant, is wrapping up an enterprisewide upgrade of SharePoint and is already seeing the benefits. That’s because Tyson involved end users in planning its SharePoint 2010 collaboration strategy and is deliberate about training its 18,000 information workers on the platform, the company said. “Make sure your governance model isn’t a bottleneck,” said Charles Norman, lead programmer analyst for Tyson’s information systems. Organizations should also have a plan for follow-up training, he advised. Those steps have helped employees already improve the effectiveness of collaboration and search is “really off the charts.” There was a corporate concussion where we forgot there are better and other ways to learn. Dan Pontefract, Telus “It’s always important to have users involved in planning,” said Karen Strong, the change management practice director for Houston-based consultancy Gimmal. She agreed that the other key steps include providing a clear SharePoint governance plan, training and...

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