A buyer's guide to selecting the best ECM tool
A collection of articles that takes you from defining technology needs to purchasing options
Through its enterprise content management tools, Hewlett Packard Enterprise offers products that provide integrated document management, records management, workflow, capture and search -- either as on-premises or cloud-hosted offerings. The company's focus is on managing business content for organizations in regulated or compliance-sensitive markets.
HPE got into the ECM business through its 2011 acquisition of Autonomy. Since then, HPE has released several versions of the software products comprising its ECM offering. Over the last two years, the biggest changes to the platform included enabling companies to collaborate with customers and partners through secure communication, in compliance with standards. Other changes included enabling secure remote access through HTTPS, extending mobile interfaces, providing cloud services and integrating with HPE's multifunction printers to further enable automatic document processing. Most recently, HPE has added features to geospatially tag content and to tag and capture Gmail messages.
HPE offers the following key enterprise content management tools:
- HPE Content Manager for managing content from creation to disposal;
- HPE Teleform for content capture and for intelligent forms;
- HPE LiquidOffice for business process management (BPM) and e-forms management;
- HPE ControlPoint for policy-based information governance;
- HPE IDOL (Intelligent Data Operating Layer) for search and analysis of text, image, audio and video.
With connectors to more than 300 enterprise systems, HPE's ECM offering supports more than 1,000 file formats in more than 100 languages and a variety of media types, including text, image, audio and video.
Using a single, unified folder structure to manage both email and documents, HPE ECM tools provide access to tablets and other mobile devices.
The processing speed and rich archiving features of HPE content management products appeal to businesses that need to manage high-value content in regulated or compliance-sensitive markets. HPE's target industries include professional services, government, finance and healthcare. HP also targets specific departments and job roles within an enterprise, including corporate legal departments, finance and any job functions concerned with tax, audit and compliance.
Using IDOL add-ons, HPE's ECM products connect into several social media platforms, including Twitter and YouTube. HPE IDOL Social Media Connectors make it possible to search and retrieve the latest updates from social media pertaining to a given topic, and to aggregate data from both internal and external systems by subject area. Using the features of HPE IDOL, organizations can keep track of what the market is saying about a given subject, as well as public opinion about their brand and specific offerings.
HPE's enterprise content management tools run primarily on Windows servers and Windows clients, but they also include a Web interface and a mobile app.
HPE ECM software tools are sold with a combination of per-user and per-server licenses, and are sold directly through HP sales teams, resellers and OEM partners. Cloud-based services are provided in North America and EMEA.
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