A buyer's guide to selecting the best ECM tool
A collection of articles that takes you from defining technology needs to purchasing options
Oracle's core enterprise content management application, Oracle WebCenter Content, is a single, scalable content management platform that provides central control of both structured and unstructured content, allowing companies to manage the entire lifecycle of all their content.
Part of the Oracle WebCenter portfolio of user engagement software and an Oracle Fusion Middleware component, Oracle WebCenter Content helps companies simplify their enterprise content management (ECM) infrastructure. By using a single, scalable content management platform, businesses can more easily access content that might otherwise remain in silos controlled by a variety of enterprise applications. By managing all content under a single platform, companies save time and money by consolidating efforts, and they gain productivity by optimizing use of the information they collect.
A single, unified content management platform, Oracle WebCenter Content operates with the following related packages:
- Oracle WebCenter Portal software to create and manage intranets, extranets, composite applications and self-service portals.
- Oracle WebCenter Sites software to create and manage contextually relevant social and interactive online experiences across multiple channels.
- Oracle WebCenter Enterprise Capture and Imaging software to capture and manage document images within transactional business processes.
- Oracle Documents Cloud Service to provide cloud-based file sharing and collaboration.
The key features of Oracle WebCenter Content include:
- Managers can set up access control lists, to configure who has access to which content.
- Documents are saved in native format and can be automatically converted to other formats.
- Companies can consolidate all of their unstructured content, using a unified set of ECM tools.
- Companies can capture images and use Oracle's optical character recognition (OCR) tools to pick out text to classify the document or to convert the document to text.
- Video transcoding tools allow enterprises to convert video to a variety of formats.
- If an organization needs a unique set of metadata fields for retention categories or record folders, the software can be customized to include the organization-specific fields.
- Users can check documents in or out, manage content from within Microsoft Office or from a Web browser, and convert paper-based content to electronic form. Oracle's document management features support FDA 21 CFR Part 11.
- A set of mobile apps provide access to content on smartphones and tablets.
- Pre-packaged adapters allow companies to more easily integrate ECM software with content-enabling applications, such as ERP and customer relationship management (CRM).
- Companies can track and preserve content according to a retention schedule. Oracle's record management features support DoD 5015.2-STD v3.
- Tools are provided to make different renditions of a document available for different devices; for example, for tablets or smartphones.
- As users make changes to content, different versions of the content are automatically stored, and users can select which version of a piece of content they want to work with.
- Users can directly annotate documents they view using a set of markup tools.
- Users can convert business documents into private or public webpages, and when they update a business document the webpage is automatically updated.
- Users can create and manage workflows to streamline cross-company business processes.
Oracle WebCenter Content integrates with several key systems, including PeopleSoft, Siebel, JD Edwards, Primavera, Microsoft SharePoint and Office 365.
The following software, which is based on WebCenter Content's enterprise content management platform, targets specific processes in certain industries:
Accounts Payable automates invoice processing, reducing the need for paper. Accounts Payable helps companies get paid quicker by improving process visibility and decreasing approval time through records management and workflow.
Expense Management automates expense reporting and reimbursement. Expense Management helps reduce time-to-payment by enforcing policy and by providing more timely and accurate information for reimbursement.
Case Management automates the process of collecting feedback from constituents and communicating information publicly. Case Management helps provide information and services to constituents by supporting contact centers and by managing cases and workload.
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