Enterprise Information Management EIM strategy and best practices
- August 24, 2011
Hilton Hotels, in search of valuable customer information and improved service, evaluated and piloted a text analysis program using a comprehensive cross-functional steering team.
- August 18, 2011
These best practices for developing a comprehensive enterprise SharePoint 2010 deployment strategy have proven a winning formula for many organizations and can be boiled down to three key steps.
- August 10, 2011
Companies embarking on document imaging and scanning programs often skip key fundamentals and end up in trouble with their document management processes. Here are the pitfalls to be aware of.
- August 08, 2011
Forrester cites customer experience management (CEM) capabilities as the set of differentiators among a growing and fragmented Web content management product market.
- July 27, 2011
A dedicated information governance council can work, but analysts warn that without proper leadership and decision-making authority, it can fail to drive true business information governance efforts.
- June 30, 2011
Analysts offer tips on how to create effective document capture procedures within an organization as part of an enterprise document management program.
- June 23, 2011
Before buying, it’s important to understand how content analytics tools vary in how they ingest, process and analyze and present unstructured data.
- June 20, 2011
Early users of text and sentiment analytics tools are mining unstructured data to discern patterns and uncover a variety of valuable insights.
- June 13, 2011
Content analytics tools help companies mine emails, consumer reviews, surveys and more unstructured data to discover what customers want and need.
- January 05, 2011
SearchDataManagement.com takes a look back at some of the most remarkable information management blunders of 2010.
- May 12, 2009
Reactive, uncoordinated approaches to eDiscovery and inadequate enterprise search tools are costing organizations money and exposing them to unnecessary legal risk, according to Forrester Research.
- August 08, 2006
Establishing metrics, reducing the possibility of human error and collecting feedback from administrators are a few ways your organization can take better backups. Learn how to refine your backup procedure.