There have never been more ways to connect with customers—and it’s never been more challenging.
Find out why forward-thinking companies are integrating data across channels on page 12.
SaaS/Cloud collaboration, Collaboration platforms, Collaborative analytics, SharePoint, Portals, Social media
Cloud/SaaS ECM, Content analytics, Web content management, Workflow, ECM software platforms, Document management, Records management, Amazon Web Services
Appliances, Search engines/platforms, Text analytics & NLP
Compliance, Best practices,