Content analytics for information governance and other news

OpenText's Discovery Suite adds content analytics features; a connector that eases e-discovery and a new cloud content management option.

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In this week's SearchContentManagement news roundup, we look at OpenText's Discovery Suite, a connector that eases e-discovery and a cloud-based content management option.

OpenText uses analytics to automate governance tasks

With the launch of its Discovery Suite in April, OpenText added content analytics and auto-classification features to its enterprise information management capabilities. The suite also includes search and e-discovery applications, as well as semantic navigation to more effectively push content to website visitors. One of OpenText's goals with the Discovery Suite is to help organizations automate and bring greater transparency to their information governance tasks.

Built on the infoFusion platform, the set of applications allows organizations to integrate data from disparate sources, including some legacy applications, to provide a combined view of traditionally siloed enterprise content.

Content analytics features can automatically infer metadata, reducing human error and making unstructured content more manageable. "It allows us to put structured information around any kind of document," said Stephen Ludlow, OpenText's director of program management for ECM solutions. "You can't write a query that says, 'go and find this stuff,' so content analytics allows us to provide structure around unstructured information."

OpenText Auto-Classification, another application within Discovery Suite, uses content analytics and machine learning to automate tasks such as applying a records retention policy. Ludlow mentioned that OpenText continues to approach the problems of enterprise content management through the lens of compliance and governance.

"We find that the thing that's missing from an enterprise search solution is the ability to act on content en masse," Ludlow said. "If I can find a bunch of content and identify it, using auto-classification, as not valuable, we can act on that content and delete it correctly. Or I can understand that it is valuable and we can move the content into our repository to keep it for long-term purposes."

Exterro and Ringtail connect for smoother e-discovery

Exterro Inc., a provider of software for enterprise legal and IT teams, has released a connector to FTI Technology's e-discovery software Ringtail. Many organizations begin legal cases in-house and then bring in outside resources, necessitating the transfer of large amounts of sensitive information between applications. The connector offers companies a safer, more efficient way to transfer legal information from Exterro, where they complete e-discovery tasks from preservation through collection, into Ringtail for the legal review part of the process.

The connector works by automating the transfer of large amounts of data from the Exterro Fusion suite of e-discovery applications into Ringtail. The integration promises users a more comprehensive view of the e-discovery process and reduces the risks and repetitive work associated with manually exporting and uploading data from Exterro Fusion into Ringtail. The connector ensures that relevant data, as well as necessary coding and tagging, are transferred accurately.

Both Exterro and FTI offer hosted services for outsourcing certain parts of the e-discovery process as well.

Nuxeo offers PaaS for content management

Nuxeo, which provides an open source content management platform, has released the beta version of nuxeo.io, a hosting service that gives users access to Nuxeo Platform instances on demand in the cloud. The service allows business application architects and developers to manage the lifecycle of their projects from a single cloud-based environment.

Although it runs on Amazon Web Services, nuxeo.io is built on an independent, Nuxeo-developed infrastructure called Arken that can run either in an on-premises private cloud or the public cloud. Docker, the open source virtualization engine that nuxeio.io uses, allows users to spin up services quickly, as self-sufficient containers that can run almost anywhere.

Existing Nuxeo Connect subscribers can sign up for the nuxeo.io beta now, while others can sign up for a trial version.

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