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Enterprise search tools can make it easier for business users throughout an organization to find important information -- if they're designed properly. This podcast, intended for IT and content managers at organizations that are considering enterprise search projects, describes how to build a business case for an enterprise search platform. Scott Liewehr, founder and principal analyst at Digital Clarity Group, explains the value proposition behind a well-executed enterprise search initiative. He also details the best ways to get executive support and ensure such efforts are managed for ongoing success.
Listeners will learn:
- The first steps to take to show business leaders the real value that enterprise search has to offer and convince them it's time to implement a search program;
- Key questions that project managers and business stakeholders within an organization should ask of themselves when developing a formal enterprise search technology business strategy;
- The change management aspect of putting an enterprise search program in place;
- Liewehr's take on how to build an enterprise search team and who should be in charge of shepherding the project;
- How enterprise search technology can be used to support; and
- Best practices on how to develop an enterprise search technology review process to ensure adoption and implementation success.
This was first published in December 2012