Customer self-service software

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About Customer self-service software

Before you purchase or install customer self-service software, use our information resources to make sure you’re fully up to speed on Web-based self-service technologies and processes. Get expert advice on deploying a customer self-service system and evaluating self-service Web application software. Read news stories about customer self-service application trends and market developments, and learn about technologies such as self-service kiosk software and customer self-service portal products. Find out in case studies how other organizations are using self-service applications. Take advantage of tutorials, guides, videos and podcasts to get detailed knowledge of online self-service concepts and the issues to consider when deciding whether customer self-service tools are right for your organization.