Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To differentiate themselves from competitors, some ECM vendors are beginning to market their products as content management services or content management platforms.
Microsoft Flow is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.
Microsoft SharePoint is a document management and collaboration platform that helps companies manage archives, documents, reports and other content that is vital to the business process.
A semantic network is a knowledge structure that illustrates how concepts are related to one another and how they interconnect.
A web content management system (WCMS) is a set of tools that can be used by nontechnical users to organize and manage digital information on websites.