Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.
Microsoft Flow, now called Power Automate, is cloud-based software that allows employees to create and automate workflows and tasks across multiple applications and services without help from developers.
Microsoft SharePoint is a document management and collaboration platform that helps companies manage archives, documents, reports and other content that is vital to the business process.
A semantic network is a knowledge structure that illustrates how concepts are related to one another and how they interconnect.
A web content management system (WCMS) is a set of tools that can be used by nontechnical users to organize and manage digital information on websites.