Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.
Microsoft Flow is a cloud-based software tool that allows employees to create and automate workflows across multiple applications and services without the need for developer help.
SharePoint 2016 is Microsoft's document management and collaboration tool. The cloud-based version, SharePoint Online, is part of the Office 365 suite. The on-premises version is known as SharePoint 2016.
A semantic network is a knowledge structure that illustrates how concepts are related to one another and how they interconnect.
A web content management system (WCMS) is a set of tools that can be used by nontechnical users to organize and manage digital information on websites.