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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
digital workplace
The digital workplace is the concept that businesses should use digital transformation (DX) to align technology, employees and business processes to improve operational efficiency and meet organizational goals. Continue Reading
Content services and archiving records: It's complicated
Content services complicate archiving. Microservices render records dynamically for many devices, while an archive should be a static rendering that outlives present data systems. Continue Reading
8 ways to make the most of OneDrive file sharing tools
More and more organizations are using OneDrive for enterprise content collaboration. Read how Microsoft's collaboration tool can fit into your daily workflow. Continue Reading
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How do content managers deploy cloud content services?
Using either integrated content tech stacks or separate applications with common APIs, cloud content services dip into data repositories and render content for disparate audiences. Continue Reading
Personalized content solidifies the customer experience
Today's customers expect customized, curated digital experiences. Learn how to deliver what customers need and stay ahead of the competition. Continue Reading
Create a winning personalized customer journey
Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand.Continue Reading
right to be forgotten
The right to be forgotten is the concept that individuals have the civil right to request that personal information be removed from the Internet.Continue Reading
How to make an inevitable SharePoint 2010 migration painless
Don't get caught off guard by Microsoft's eventual retirement of its SharePoint 2010 CMS. Prepare for the inevitable with these tips on the migration process.Continue Reading
enterprise content management (ECM)
Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To ...Continue Reading
Test your knowledge of headless CMS
Do you know the difference among traditional, decoupled and headless CMS? Test your knowledge of web content management systems with this quiz.Continue Reading
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digital customer experience delivery platform (DCED platform)
A digital customer experience delivery platform is software that helps create, manage and measure cross-channel digital customer experiences.Continue Reading
5 crucial WCM capabilities you can't live without
Web content management systems should be able to do more than create and publish web content. Use this checklist to ensure that your WCM system can keep up with today's content needs.Continue Reading
AI in content management supports tagging, search
AI and content management are a match made in heaven. Know what to expect for AI capabilities within CMSes and how to take advantage of these advanced features.Continue Reading
digital experience (DX)
Digital experience (DX) is the combination of interactions and overall sentiment that consumers have with an organization's digital touchpoints.Continue Reading
Open source search engines attract developers
The enterprise search market is evolving and offering new options, such as open source and AI. Discover the benefits of these platforms and how companies are using them.Continue Reading