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Learn to apply best practices and optimize your operations.

• What is the role of social media in e-commerce?

  In an effort to increase transparency, organizations should either integrate social media with their e-commerce platform or enable users to post reviews and rate their products. Continue Reading

• The power of enterprise collaboration software and tools

  Research indicates that companies are snapping up enterprise collaboration software. But do they know how to boost worker productivity and derive ROI from these tools? This guide explores how companies are using collaboration software to achieve ... Continue Reading

• How can analytics improve content management?

  Analyzing customer data and behavior using tools such as Google Analytics provides content managers with insight into the kind of content that site visitors want. Continue Reading

• How cloud services can empower the future of work

  The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the workplace is a ballpark or a traditional office. Continue Reading

• Use data to create personalized content customers actually want

  As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges. Continue Reading

• E-commerce content management systems power personalization

  Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction.Continue Reading

• E-commerce information systems, content management join forces

  Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms.Continue Reading

• Securing content as cloud environments proliferate

  Content security requires strategies for enterprise content management systems -- and that goes double for a cloud-based CMS. Mixed on-premises and cloud environments add a tech twist.Continue Reading

• enterprise content management (ECM)

  Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To ...Continue Reading

• Be aware of new OneDrive and SharePoint security features

  SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help.Continue Reading

• Five ways ECM software can benefit your organization

  Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face.Continue Reading

• Future of SharePoint on solid ground, despite rumors

  On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives.Continue Reading

• Acquia methodically bridges enriched content and e-commerce

  The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento.Continue Reading

• Five areas to focus on in a SharePoint and GDPR compliance strategy

  SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR.Continue Reading

• Future of collaboration technology: More Slack and AI, less email

  Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants?Continue Reading