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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
5 steps to a successful ECM implementation
Implementing an ECM system is a major undertaking. Check out these steps to get on the right track before you jump into the project headfirst. Continue Reading
5 best practices to complete a SharePoint Online migration
Moving from an on-premises system to SharePoint Online offers businesses new capabilities, such as Power Suite and site analytics. These best practices can help with migrations. Continue Reading
How automated content tagging improves findability
Companies that use AI to automatically tag their metadata can improve findability of content across the entire organization. AI tagging vendors can help businesses get started. Continue Reading
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Knowledge bases benefit customer service, call center training
Knowledge bases provide call center agents with training documents and answers to frequently asked questions as they continue to work from home, handling high call volumes. Continue Reading
How to manage unstructured data using an ECM system
Enterprise content management systems are the most common system in which businesses manage unstructured data, which includes documents, spreadsheets, and audio and video files. Continue Reading
Adobe Sign business workflows bypass COVID-19 restrictions
Adobe Sign's automated digital processes help businesses transition from in-person pen-and-paper signings to e-signature processes amid lockdowns and social distancing.Continue Reading
Media workflow management takes a page from DevOps, Agile
Taking lessons from software development methods, agile content collaboration and management tools promote speed, flexibility and teamwork in digital media workflows.Continue Reading
What the CCPA means for content security
Now that the CCPA is in full effect, businesses must adjust their processes to better protect content. Organizations should prioritize security to avoid fines.Continue Reading
What to consider when developing a corporate taxonomy
Finding information efficiently within a company is key for user productivity. Businesses should develop an enterprise search strategy to improve content navigation and discovery.Continue Reading
4 cloud ECM best practices for businesses to heed
Employing cloud-based security, using team collaboration tools, and creating a system for naming and tagging files are necessary to manage content across a distributed enterprise.Continue Reading
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Get to know key features of content services platforms
A content services platform is more than a database -- it is an intelligent information engine. Organizations should be familiar with all the features of the CSP.Continue Reading
What to consider with the digitization of business processes
Many companies want to go digital, but they shouldn't abandon physical paper. Not everyone can digitize quickly, so it's important to accommodate them in a digital transformation.Continue Reading
How businesses can optimize data-driven content creation
The amount of content available on the internet grows every day. It is important for businesses to use data to make sure their content reaches the intended audience.Continue Reading
7 Microsoft SharePoint alternatives to consider
While SharePoint offers many capabilities, a business may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.Continue Reading
Consider content first in a digital transformation
Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road.Continue Reading
enterprise content management (ECM)
Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.Continue Reading
Businesses shift from ECM to content services platforms
Many organizations are making the shift to content services platforms, as it creates a digital workplace, making files accessible to employees both inside and outside the office.Continue Reading
Personalization engines help engage and retain customers
Content personalization is essential to getting the right material to the right customers. Here are some personalization engines that can help you better target your content.Continue Reading
Top 5 Office 365 skills for SharePoint administrators
Microsoft SharePoint administrators need to branch out in their Office 365 skill set to support products tightly integrating with the file sharing and collaboration platform.Continue Reading
Box cloud content management helps simplify digital work
Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation.Continue Reading
Employee engagement necessary for digital transformation projects
With four generations of employees in the workplace and confusion about projects, technology adoption efforts can fall flat. Here's how you can reach your workforce.Continue Reading
5 tips for designing a personalization strategy
Companies using digital need some kind of personalization strategy to succeed. These five tips will help you use personalization engines to improve content management processes.Continue Reading
How can businesses use shoppable content?
Shoppable content can be found within a number of digital experiences, including blogs, photos, videos, photo captions and social media. Here's what you need to know.Continue Reading
4 tips for migrating ECM to the cloud
Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future.Continue Reading
8 steps to building a website taxonomy
Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight steps to building your own website taxonomy.Continue Reading
5 reasons why businesses continue to see the value of SharePoint
Though Microsoft has added new features to Office 365 -- replacing some SharePoint functions -- many businesses still choose to cling to the legacy system.Continue Reading
5 tips to improve personalization with machine learning
Personalization engines use machine learning to optimize content for individual customers. Here are some tips on how your business can improve personalization.Continue Reading
3 ways snackable content creates relevant digital experiences
Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences.Continue Reading
5 steps for digital workplace transformation
Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience.Continue Reading
Make the most of data governance capabilities in Office 365
According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be.Continue Reading
How does AI aid in metadata tagging?
Using AI in tagging, a business task that once took hours now takes minutes, freeing employees for more pressing tasks and making them more productive.Continue Reading
Consider nonfunctional requirements for content services
If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on.Continue Reading
What is the role of social media in e-commerce?
In an effort to increase transparency, organizations should either integrate social media with their e-commerce platform or enable users to post reviews and rate their products.Continue Reading
The power of enterprise collaboration software and tools
Research indicates that companies are snapping up enterprise collaboration software. But do they know how to boost worker productivity and derive ROI from these tools? This guide explores how companies are using collaboration software to achieve ...Continue Reading
How can analytics improve content management?
Analyzing customer data and behavior using tools such as Google Analytics provides content managers with insight into the kind of content that site visitors want.Continue Reading
How cloud services can empower the future of work
The Akumina Employee Experience Platform and Templafy show how cloud services are changing the way employees work, whether the workplace is a ballpark or a traditional office.Continue Reading
Use data to create personalized content customers actually want
As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges.Continue Reading
E-commerce content management systems power personalization
Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction.Continue Reading
E-commerce information systems, content management join forces
Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms.Continue Reading
Securing content as cloud environments proliferate
Content security requires strategies for enterprise content management systems -- and that goes double for a cloud-based CMS. Mixed on-premises and cloud environments add a tech twist.Continue Reading
Be aware of new OneDrive and SharePoint security features
SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help.Continue Reading
Five ways ECM software can benefit your organization
Think your business needs content management tools? Here are five use cases illustrating how ECM software addresses common compliance and management challenges that companies face.Continue Reading
Future of SharePoint on solid ground, despite rumors
On the Pipeline, Microsoft GM Seth Patton contemplates SharePoint's future and how it fits in with Office 365 cloud, Teams, OneDrive and AI initiatives.Continue Reading
Acquia methodically bridges enriched content and e-commerce
The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento.Continue Reading
Five areas to focus on in a SharePoint and GDPR compliance strategy
SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR.Continue Reading
Future of collaboration technology: More Slack and AI, less email
Companies have moved beyond messaging and email to Slack, Teams and even AI-powered scheduling and voice recognition. Are you ready for collaboration hubs and virtual assistants?Continue Reading
Digital transformation hinges on information governance policies
Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.Continue Reading
Free GDPR tool for SharePoint aids data privacy compliance
A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law.Continue Reading
Five ways SharePoint plays a key role as a digital workspace tool
New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device.Continue Reading
Leading brands see the need for personalized content
Content personalization continues to expand within companies as maturing technologies make it a viable marketing option for customer engagement strategies.Continue Reading
AR content is the next frontier for execs to manage, monetize
So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it.Continue Reading
Strategizing cloud GDPR compliance for the content app stack
Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May.Continue Reading
Six things to know about today's SharePoint implementations
As companies migrate their on-premises Microsoft SharePoint sites to the cloud, here are some things they should know about the current state of the platform.Continue Reading
How will WP Engine's $250M influx affect the future of WordPress?
The already-large WordPress provider WP Engine is getting a massive cash infusion, but what does that mean for the content management market? Expert Geoffrey Bock weighs in.Continue Reading
Agile content management leads to iterative value
An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work.Continue Reading
SharePoint integration and implementation best practices
Here are some expert advice and tips, as well common definitions, to help make your SharePoint integration and implementation a little easier.Continue Reading
SharePoint branding capabilities get a facelift
Since Microsoft Ignite last September, SharePoint Online is getting new branding capabilities that have been on the wish lists of many administrators.Continue Reading
The next step in ECM: The content services platform
The need for a cohesive content management strategy is driving vendors away from traditional ECM and toward API-friendly content services models. Expert Laurence Hart explains why.Continue Reading
Five content management systems trends to watch in 2018
Expert Geoffrey Bock has some ideas for what's in store for content management -- think smart content getting smarter, omnichannel delivery advancements, DAM and more.Continue Reading
Why you can't always go all the way with SharePoint cloud
Organizations started the shift to the SharePoint cloud from on premises, but encountered obstacles that made SharePoint Online less appealing. Enter the hybrid deployment.Continue Reading
How to create a SharePoint online backup strategy to protect data
Just because you're in the cloud on a platform such as SharePoint Online doesn't mean your data is backed up. Here are important considerations to protect your organization.Continue Reading
How to enhance collaboration with Office 365 tools
SharePoint, Teams and Groups, oh my! Expert Shawn Shell has advice to help you determine which Microsoft Office 365 collaboration features make the most sense for your team to use.Continue Reading
Microsoft SharePoint use grows despite product maturity
SharePoint, introduced in 2001, isn't going anywhere, despite challenges from Box, Dropbox and other cloud rivals. A Microsoft Office pedigree helps, but it's adapting to new work.Continue Reading
The Pipeline: Brand content marketing strategies from Digital Strategy Summit
Branded content and social media were the main talking points at the Digital Strategy Summit, a conference dedicated to content producers and marketers.Continue Reading
A step-by-step guide to SharePoint 2016 migration
If you're considering a SharePoint 2016 upgrade or migration, here is a step-by-step guide and a migration tool to make the transition as seamless as possible.Continue Reading
enterprise content management
Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers.Continue Reading
Securing content and access with smart management techniques
From single sign-on to two-factor authentication, many tools help secure enterprise content. But too much security can be a barrier to access.Continue Reading
IAM strategy: Usability vs. lockdown security
With content management user authentication, you need security. But how much is too much? Here are some best practices to seal vulnerabilities with IAM strategy.Continue Reading
Physical records management here to stay along with digital records
Some organizations, because of audience or regulatory reasons, are stuck with paper indefinitely. Learn how three organizations commingle physical and digital content.Continue Reading
Digital transformation project gives historical documents new life
A nonprofit with deep roots describes how its digital transformation project turned thousands of documents chronicling a pivotal time in history into accessible content.Continue Reading
New York Philharmonic's classical approach to a digital content strategy
A years-long digitization project is paying off with the release of Toscanini material as the orchestra opens archives dating back to 1842 to a wider viewing audience.Continue Reading
What to look for in web content management software
Content management systems can help an organization support the entire content creation process, from production to delivery -- but there's much to consider in WCM systems.Continue Reading
Three BI dashboard best practices you need to know
As companies struggle with BI integration, Microsoft has figured out the magic formula with its Power BI dashboard. Here are the three BI dashboard best practices you should follow.Continue Reading
Optimizing content personalization for better digital experiences
Targeted and personalized content delivery is the key to being successful in the digital age, helping you to capitalize on customer insights and drive business.Continue Reading
Protecting content from the enterprise collaboration black hole
As the need for enterprise collaboration grows, so does the need for security. Organizations need to understand when confidential content is at risk and how to protect it.Continue Reading
What's next for workplace collaboration?
Workplace collaboration tools are becoming an integral part of efficient teamwork -- and the software is finally catching up.Continue Reading
The benefits of using Microsoft Azure AD with Office 365
Office 365 users can now use Azure Active Directory for identity management solutions. Expert Brien Posey explores how that product differs from Active Directory Domain Services.Continue Reading
Why SharePoint Framework could benefit business, not just developers
SharePoint Framework heralds a new, mobile-friendly, low-code era for Microsoft, which may give some organizations without .NET expertise a new lease on life.Continue Reading
The benefits and challenges of migrating to SharePoint Online
Moving to SharePoint Online has its upsides -- like someone else managing your patches -- but there are also logistical and technical considerations, according to expert Brien Posey.Continue Reading
How to streamline a migration to Office 365
Microsoft may want users to move to Office 365, but there are challenges to prepare for, advises expert Shawn Shell. First, ease user adoption; then, look at content migration.Continue Reading
Microsoft brings its flavor of AI with Microsoft Cognitive Services
Microsoft Cognitive Services has a new array of APIs to make it easier to scan text, video and audio data and to bring intelligence to a variety of mediums.Continue Reading
Office 365 AI gets practical for workers
Artificial intelligence used to be the province of academia. But today, flavors of it, like Microsoft AI, are having a real-world impact on work.Continue Reading
Why human analytics and workforce management go together
Analytics is helping companies hire, onboard and retain workers. Find out why human analytics can drive revenue and increase employee productivity.Continue Reading
Microsoft unshackles users from Windows with Office add-ins for Mac
Making Office add-ins available for Mac is one of many steps Microsoft has taken away from its old Windows-only strategy.Continue Reading
Will Operations Management Suite boost confidence in Office 365?
Office 365 has been a relative success, but some are hesitant to adopt it. New features in the Operations Management Suite, showcased at Ignite, may allay some of those fears.Continue Reading
How developing for Office 365 can change your business
Developers need to understand the value of programming and developing for Office 365.Continue Reading
How do Delve metrics affect personal productivity?
Delve metrics help measure an employee's personal productivity, helping to increase efficiency in the workplace, but they also raise concerns about intrusiveness.Continue Reading
Six ECM video features missing in most enterprise solutions
Enterprise users are looking for new ways to enrich their data assets. Expert Reda Chouffani outlines the 6 ECM video features that can help do just that.Continue Reading
Why Microsoft Azure is the backbone of the Office 365 subscription
With cloud-based services becoming more and more essential to collaboration and productivity for companies, the Office 365 subscription looks to Microsoft Azure to help round out its services.Continue Reading
Predictive marketing analytics adds another dimension to social media
Predicting consumer behavior can be a tricky, risky and expensive proposition. Yet given the massive amounts of incoming data from many and varied channels of communication, companies well know they don't have much choice if they're to remain ...Continue Reading
Expert: Collaborative Power BI in Office 365 is undervalued
Power BI has collaboration features that make data more actionable and transparent. But users aren't always educated about these features.Continue Reading
Are you exploiting Office 365 features to the max?
BPOS has evolved significantly over time into the various Office 365 features and services of today. Are you aware of how these services can benefit you?Continue Reading
The SharePoint Framework signals Microsoft's roadmap
The SharePoint Framework is key to SharePoint's cloud-first, mobile-first strategy and could modernize Redmond's content management strategy.Continue Reading
Seven features ECM systems need for a better experience
As technology improves, ECM systems need to evolve with these seven capabilities in order to provide a better and more modern experience for today's users.Continue Reading
Seven Office 365 Enterprise security features you should know about
Microsoft's Office 365 plans make a host of apps -- and data -- easily available to users. Expert Reda Chouffani shares seven security and compliance features you should be using.Continue Reading
Will Office 365 services impress at Ignite 2016?
With the Ignite 2016 show on the way, Microsoft has a job ahead of it to make Office 365 services clearer to users.Continue Reading
Twitter live streaming plays catch-up with Periscope purchase
Twitter's recent purchase of Periscope could address the long-standing criticism that the social networking service's conversations exist in a vacuum.Continue Reading
What to expect from Office 365 services as Ignite conference nears
With the Ignite conference approaching, what developments can we expect for Office 365 services?Continue Reading
Crowdsourcing gets street cred with cognitive computing software
The much-hyped cognitive computing has spawned research projects and Watson. But today, it's having an impact in the enterprise with crowdsourcing.Continue Reading
Social monitoring toolbox filled with empty outcomes
In the ongoing battle to capture and retain customers, companies see social media as fertile and unlimited real estate where they can engage audiences, target marketing campaigns and build brand loyalty. While some social monitoring strategies focus...Continue Reading