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Tableau, Qlik in flux: What it means for BI users amid AI shift
Ongoing transitions at Tableau and Qlik highlight how the rise of AI-driven analytics is changing the roles and technology needs ...
Upskilling is key to building AI-driven data teams
External hires and consultants can help, but strengthening the current data team for AI work often leads to quicker progress, ...
Why a dashboard audit matters before BI cleanup
Managing large BI estates takes more than deleting stale dashboards. To keep order, leaders need to assess analytics usage and ...

AI agent failures offer hidden value for enterprises
Most agent pilots will never reach production, but these failures can prove useful to data operations. Organizations should look ...
Why Apache Iceberg is the center of attention in data platforms
In a Q&A, consultant Donald Farmer explains why vendors are rushing to support Apache Iceberg and discusses its capabilities and ...
Securing data against AI attacks can't be a side project
The same AI capabilities that power enterprise innovation also give attackers machine-speed access to database vulnerabilities, ...

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How software contract structure can maximize long-term value
Lock in a low price today, and enterprise software leaders might be locked out of tomorrow. In a fast-moving tech market, ...
Innovative reverse logistics app saves money while doing good
In this podcast, LiquiDonate CTO Aisya Aziz says her company's platform helps retailers and manufacturers donate returned goods ...
Partial automation is the real promise of AI agents
The near-term value of AI agents is partial automation. Buyers should ask what is automated now, what systems agents touch and ...

AI self-service benefits and best practices
Customer service is now the top area for AI adoption across the enterprise. Follow these best practices to implement AI-driven ...
Genesys acquires Pinkfish to speed up contact center AI deployments
Genesys jump-starts its agentic toolkit.
CVS Health tackles tactical agentic AI rollouts for healthcare
With Salesforce Agentforce Health, CVS Health plans to stitch together provider, insurance and pharmacy data to make processes ...

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Which IT jobs will AI change most? Tech leaders weigh in
AI is changing IT jobs. CIOs and other IT leaders share which roles will look most different in three years and what CIOs should ...
What CIOs need to know about AI notetaking security
AI meeting tools enhance collaboration and efficiency but introduce serious privacy, compliance and data governance risks.
Vaporware explained: What CIOs need to know
As AI hype accelerates, CIOs need practical ways to distinguish enterprise-ready platforms from products that fall short in ...