How to get reliable BI insights from AI-augmented analytics
Before adopting AI-powered BI applications, organizations need stronger business context, trusted workflows and users prepared to...
Domo acquired for $400M, sells to Progress Software
Amid slow growth and a sliding stock price, the analytics provider is the latest specialist to join forces with a larger ...
Your AI isn't failing -- your metrics are
AI doesn't know what matters to your organization. It only knows what the business measures -- and weak metrics become problems ...

AI value comes from continuous learning, not automation
The companies pulling ahead in AI aren't doing it by deploying more tools. Rather, they're building the data foundations that ...
Integrate structured and unstructured data for better AI outputs
For AI agents to give the most accurate, informed responses, organizations must provide them with all the facts. Even those that ...
York's data governance program eyes capabilities, not control
York University has focused its data governance program more on solving data quality, access and trust issues for end users than ...

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Composable ERP strategy: Key benefits and steps for success
In this Q&A, ERP expert Sanjay Mhaskey explains the advantages and challenges of composable ERP and how to decide if this major ...
Who owns the workflow? Why enterprises are managing the wrong thing
Enterprises manage applications well but often lack owners for cross-functional workflows. AI automation reveals that application...
9 RPA use cases in finance and accounting
RPA can automate repetitive finance and accounting work, but strong use cases require clean data, process redesign, governance, ...

How to choose a CX provider: A practical buyer's guide
When assessing new CX vendors and technologies, enterprise tech buyers need to consider several factors, including technical and ...
Adobe releases AI search product catalog optimization tool
Soon, if not already, the customer relationship begins by persuading AI agents that your brand is legit.
All agentic AI data access, orchestration hinges on these two standards
A vibe check on the state of the two foundational generative AI standards.

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How CIOs can avoid the AI surprise bill
What starts as a small AI experiment can quickly spiral into budget-busting invoices -- here's how CIOs are taking control before...
Weekly news roundup: Anthropic hacking and Al safety concerns, plus ServiceNow layoffs
Stay up to date with the latest U.S. tech news, IPOs and executive moves shaping the industry each week.
CIOs face IT knowledge loss as baby boomers retire
As baby boomers retire, CIOs risk losing critical institutional knowledge. CIO Joe Locandro explains how to identify knowledge ...