Enterprise Information Management EIM strategy and best practices
- November 16, 2011
Successful organizations develop a formal enterprise social media strategy. According to Altimeter Group, they do this by moving through five stages representing a social business hierarchy of needs.
- October 12, 2011
Advances in enterprise search technology have made it easier to deploy and use, giving organizations greater access to the unstructured and structured content stored across channels and repositories.
- September 26, 2011
While text and content analysis software has potential along many lines of business, consultant Seth Grimes explains the challenges to making the business case for adopting the technology.
- September 19, 2011
A Forrester report says organizations looking for an enterprise search tool have plenty of options, but until management considers search fundamental, vendors will continue limiting product focus.
- August 31, 2011
Successful SharePoint 2010 deployments take careful implementation planning, a team approach and continued management.
- August 25, 2011
HP’s intention to purchase Autonomy as it plans to transform its business has industry watchers wondering about consolidation in content management and enterprise search.
- August 24, 2011
Hilton Hotels, in search of valuable customer information and improved service, evaluated and piloted a text analysis program using a comprehensive cross-functional steering team.
- August 18, 2011
These best practices for developing a comprehensive enterprise SharePoint 2010 deployment strategy have proven a winning formula for many organizations and can be boiled down to three key steps.
- August 10, 2011
Companies embarking on document imaging and scanning programs often skip key fundamentals and end up in trouble with their document management processes. Here are the pitfalls to be aware of.
- August 08, 2011
Forrester cites customer experience management (CEM) capabilities as the set of differentiators among a growing and fragmented Web content management product market.
- July 27, 2011
A dedicated information governance council can work, but analysts warn that without proper leadership and decision-making authority, it can fail to drive true business information governance efforts.
- June 30, 2011
Analysts offer tips on how to create effective document capture procedures within an organization as part of an enterprise document management program.
- June 23, 2011
Before buying, it’s important to understand how content analytics tools vary in how they ingest, process and analyze and present unstructured data.
- June 20, 2011
Early users of text and sentiment analytics tools are mining unstructured data to discern patterns and uncover a variety of valuable insights.
- June 13, 2011
Content analytics tools help companies mine emails, consumer reviews, surveys and more unstructured data to discover what customers want and need.