- August 29, 2011
In this podcast, Seth Grimes, principal consultant at Alta Plana Corp. and originator of the Text Analytics Summit, will discuss how to evaluate content analytics and set up an analytics strategy.
- August 25, 2011
HP’s intention to purchase Autonomy as it plans to transform its business has industry watchers wondering about consolidation in content management and enterprise search.
- August 24, 2011
Hilton Hotels, in search of valuable customer information and improved service, evaluated and piloted a text analysis program using a comprehensive cross-functional steering team.
- August 23, 2011
SharePoint 2010’s increased capabilities, and complexity, require administrators to be more vigilant in managing and maintaining their server farms to ensure best performance.
- August 18, 2011
These best practices for developing a comprehensive enterprise SharePoint 2010 deployment strategy have proven a winning formula for many organizations and can be boiled down to three key steps.
- August 16, 2011
Making sure SharePoint 2010 is adopted throughout the enterprise to its best advantage takes a clear strategic plan and an awareness of the pitfalls. Part of the trick is a setup for viral adoption.
- August 10, 2011
Companies embarking on document imaging and scanning programs often skip key fundamentals and end up in trouble with their document management processes. Here are the pitfalls to be aware of.
- August 08, 2011
Forrester cites customer experience management (CEM) capabilities as the set of differentiators among a growing and fragmented Web content management product market.
- August 03, 2011
These tips and suggestions for setting up document scanning systems, imaging programs and optical character recognition technology can help automate processes and improve operational efficiency.
- August 01, 2011
Adobe's Ben Watson says good enterprise social collaboration makes employee and customer interaction transparent and gets customer experience management right, leading to loyal customers and success.
- July 28, 2011
The use of text analysis software and content analytics technology is helping police and national security experts fight crime and anticipate trouble, but most municipal agencies can't afford it.
- July 27, 2011
A dedicated information governance council can work, but analysts warn that without proper leadership and decision-making authority, it can fail to drive true business information governance efforts.
- July 25, 2011
For best ROI, companies should continue benchmarking and fine-tuning document imaging software implementations and scanning projects to ensure high performance and justify an enterprise’s investment.
- July 22, 2011
A boom in sales of document imaging systems is driving lower prices among capture and scanning tools and expanded features like improved image quality, color and optical character recognition.
- July 14, 2011
Expert analysts and consultants weigh in on the best practices for choosing text analysis software and offer vital steps for picking from an array of content, sentiment and text analytics products.