News

News

• October 27, 2017 27 Oct'17

  Modern CMS tools can improve customer experience

  In the latest Pipeline podcast, we discuss the main themes of the Acquia Engage user conference, including upgrading your digital experience.

• September 12, 2017 12 Sep'17

  The dos and don'ts of brand content marketing

  As consumers get savvier about avoiding traditional advertising, companies build content libraries to establish themselves as trusted providers of information.

• July 28, 2017 28 Jul'17

  Forensic security vendor Guidance Software latest OpenText acquisition

  OpenText continues its buying spree with the acquisition of Guidance Software. The vendor has spent more than $2 billion since the start of 2016 on acquisitions.

• July 19, 2017 19 Jul'17

  OpenText Magellan tech lead pulls back the curtain on its new AI tool

  The technical lead on OpenText Magellan offers some insight into how the company's newest tool came together and how it can be used for fraud detection, CRM and more.

• July 14, 2017 14 Jul'17

  Tuning and maintaining algorithms: The Achilles' heel of AI projects

  Content management systems from OpenText and others offer artificial intelligence, but it isn't plug and play; AI requires human intelligence to tune and maintain algorithms.

• July 12, 2017 12 Jul'17

  OpenText debuts content management AI platform -- will it take off?

  OpenText's new AI platform -- which combines open source machine learning with advanced analysis to acquire, merge, manage and analyze big data -- takes aim at Watson.

• June 29, 2017 29 Jun'17

  Examining the OpenText-Documentum purchase six months later

  OpenText's CMO is confident Documentum can thrive in its new home, and further integration, innovation and AI functionality are coming to the platform.

• June 28, 2017 28 Jun'17

  M-Files puts content first by adding AI to content management tools

  M-Files is adding AI functionality to its platform to better assist in document search, focusing on what a document is, rather than where it is.

• June 15, 2017 15 Jun'17

  Adobe Document Cloud adds mobile scan, upgrades e-signature software

  Adobe rounds out its cloud suite with Adobe Scan, which allows mobile employees to capture documents and images and turn them into searchable PDFs, and enhancements to Adobe Sign.

• May 17, 2017 17 May'17

  Manulife reveals content technology strategy, ROI

  Manulife produced plenty of content, but needed a way to manage it and figure out ROI. Here's how the company did it -- and saved over $1 million in the process.

• March 16, 2017 16 Mar'17

  Microsoft Teams joins growing business chat software market

  The general release of Microsoft's latest product puts Slack square in its scope, with hopes of taking a chunk from the business chat market.

• March 06, 2017 06 Mar'17

  Headless CMS supplements traditional web content management

  Headless CMS can be a difficult pivot for dyed-in-the-wool legacy shops, but remixing content in this new model with RESTful APIs can reap benefits for mobile device users.

• February 09, 2017 09 Feb'17

  ASCP cures storage ailment with digital library, archive management software

  The American Society for Clinical Pathology moved most of its educational lab slides to the cloud, lessening the possibility of broken or lost slides and providing easier access.

• February 01, 2017 01 Feb'17

  Slack Enterprise Grid adds functionality, eyes big business adoption

  With increased security, search and analytic features, Slack looks for more adoption by enterprises with at least 500 employees.

• January 31, 2017 31 Jan'17

  What the OpenText acquisition of Documentum means for users

  OpenText executives plan on releasing product roadmaps in the coming months for its new suite of products from the Dell EMC ECD purchase.

• January 04, 2017 04 Jan'17

  SPP Pumps uses field service software to increase efficiency

  After implementing field service software, SPP Pumps managed to get customer invoices processed in less than one day, compared with up to two weeks when using a paper-based format.

• December 05, 2016 05 Dec'16

  Gemological Institute of America gives content automation high grades

  The Gemological Institute of America used Quark to automate content, cutting the process by a third.

• November 18, 2016 18 Nov'16

  Unstructured data analysis gains importance for businesses

  As content management continues to evolve, companies need to invest in automating business processes and tools that analyze structured and unstructured data.

• November 08, 2016 08 Nov'16

  Microsoft Teams takes aim at Slack

  Microsoft's new collaboration tool makes sense for Office 365 customers, but it would be a tough sell for companies using a different platform and alternate chat tool.

• September 28, 2016 28 Sep'16

  Microsoft artificial intelligence moves beyond Office 365

  Artificial intelligence is poised to pervade every area of business to boost revenue and improve operations.

• September 27, 2016 27 Sep'16

  People-centric Office 365 features seek to address information silos

  As organizations continue to increase mobility, experts say users are spending more and more time searching for and updating employee contact information within systems.

• September 16, 2016 16 Sep'16

  Questions arise for Documentum customers after OpenText acquisition

  The purchase by OpenText of Dell EMC's ECD is in line with OpenText's history of maintaining EIM products, but it has analysts wondering whether there will be additional investment.

• September 12, 2016 12 Sep'16

  Complete coverage from the Ignite 2016 conference

  Check out Microsoft's Ignite 2016 conference coverage from Atlanta, covering updates for Office 365 and SharePoint, as well as security developments.

• August 23, 2016 23 Aug'16

  Genee acquisition provides virtual assistant for Microsoft Office 365

  Microsoft enhances its productivity suite with natural language processing software Genee, while also keeping up with recent Salesforce upgrades.

• June 08, 2016 08 Jun'16

  Open APIs key to successful collaboration platforms

  APIs could be the future of collaboration platforms, enabling enterprise content management data to be available.

• June 03, 2016 03 Jun'16

  Five ways Microsoft Office Graph pervades Office 365 services

  Machine learning applications in SharePoint 2016 and other Office 365 products will have a big impact on future employee efficiency and data interaction.

• June 01, 2016 01 Jun'16

  How can companies address Office 365 compliance gaps?

  Office 365 compliance problems vary, according to the nature of the Microsoft services that companies use. Shawn Shell explains.

• May 10, 2016 10 May'16

  Change is the constant in information management industry

  The information management industry has a tidal wave of changes to deal with as Millennials push new ways of managing and sharing data through cloud and new collaboration tools.

• May 09, 2016 09 May'16

  SharePoint Server 2016 arrives with renewed focus on content

  Microsoft refocuses on the core of its collaboration platform, with SharePoint Server 2016 updates that address content management, updates to the UI, team sites and more.

• May 04, 2016 04 May'16

  E-signature application saves insurer time and money

  Insurance company Unum has experienced a dramatic reduction in document-processing time throughout the company since adopting e-signature technology from Adobe.

• May 04, 2016 04 May'16

  Slack kicks up dust in collaboration software tool market

  Slack is taking aim at traditional communication tools like instant messenger and email. But its integration with other services bespeaks a broader strategy.

• April 26, 2016 26 Apr'16

  Blue Cross balances cloud with HIPAA rules

  Blue Cross and Blue Shield of North Carolina has managed to navigate a tenuous triangle -- IT, business units and HIPAA regulatory requirements -- and bring elements of its operations to the cloud.

• April 21, 2016 21 Apr'16

  Office 365 migrations hardly turnkey

  Companies with large estates in legacy systems like SharePoint will never say that Office 365 migration is easy.

• April 01, 2016 01 Apr'16

  New Citrix CEO discusses business-IT balancing act

  New Citrix CEO Kirill Tatarinov explains where the company is headed, and how he'll use his mix of technical and business experience to drive Citrix technologies into the next era.

• March 23, 2016 23 Mar'16

  Enterprise collaboration tools get their mojo

  Companies have struggled to show ROI for enterprise collaboration software, but the tide may be turning as organizations securely extend collaboration beyond their walls.

• March 04, 2016 04 Mar'16

  Information management industry faces identity crisis

  After the recent launch of another professional association, some observers say the enterprise information management industry has reached a point of identity crisis.

• February 16, 2016 16 Feb'16

  New information governance initiative takes on AIIM, ARMA

  Leaders of the new Information Coalition say the group will offer information governance training, certification and research -- but can it compete against AIIM and ARMA?

• February 10, 2016 10 Feb'16

  ECM software integration still puts companies through paces

  Companies are bringing efficiency and productivity to their processes with ECM software. But some are waiting on integration with other systems in order to gain all the benefits.

• January 04, 2016 04 Jan'16

  What will drive ECM and collaboration trends in 2016?

  Cloud services will continue to reshape collaboration and content management trends in 2016. But not all companies can expect a smooth migration to cloud-based ECM.

• December 22, 2015 22 Dec'15

  Cloud content management trends solidify in 2015

  Cloud and hybrid ECM took off in 2015, as enterprises looked to become more agile and mobile. Analytics, content-based security and data integration were also key trends.

• December 01, 2015 01 Dec'15

  Office 365 licensing and adoption create unique challenges

  Microsoft is using new features and mobility to promote cloud migration, but Office 365 can create new licensing and adoption challenges for SharePoint on-premises users.

• November 11, 2015 11 Nov'15

  OpenText content management gets boost in OpenText Suite 16

  OpenText has launched OpenText Suite 16, with new capabilities to build apps on top of OpenText, as well as upgrades to its Experience Suite and analytics.

• November 10, 2015 10 Nov'15

  With the Dell purchase of EMC, what's the fate of Documentum?

  As the Dell purchase of EMC continues to hum along, there are questions about the fate of EMC's less lucrative properties, including Documentum.

• November 10, 2015 10 Nov'15

  Will EMC deal help Dell compete in data center infrastructure?

  As the Dell-EMC deal continues to take shape, experts wonder whether Dell can make it in such a highly competitive market.

• November 04, 2015 04 Nov'15

  What Office 365 means for traditional SharePoint features

  Office 365 is deconstructing SharePoint as we know it and recasting traditional SharePoint features into a collection of services, according to an expert.

• October 27, 2015 27 Oct'15

  Cloud upgrades boost marketing personalization, collaboration

  Progress Software is upgrading Sitefinity CMS to enable greater marketing personalization, with less heavy lifting. Microsoft is expanding Delve features in Office 365.

• October 16, 2015 16 Oct'15

  Can Box make content management software a must-have?

  Box's efforts to build services on top of traditional content management software signal potential new directions for managing enterprise content.

• October 12, 2015 12 Oct'15

  Dell buys EMC in major deal; fate of Documentum ECM software unclear

  In a historic deal, Dell will buy EMC for $67 billion, acquiring successful RSA security and storage devices. But what is the fate of Documentum?

• October 02, 2015 02 Oct'15

  E-discovery software brings serious ROI to information governance

  Predictive coding tools have serious ROI beyond litigation, because employees can find what they're looking for -- quickly.

• September 29, 2015 29 Sep'15

  Autoclassification tools aid information governance strategy

  Companies are using autoclassification software to get a handle on their ballooning enterprise information.

• September 24, 2015 24 Sep'15

  Predictive coding plus crowdsourcing could cure e-discovery challenges

  As the volume of data proliferates exponentially, companies can no longer handle the e-discovery process manually. They need software and human discretion to help.

• September 04, 2015 04 Sep'15

  Experts highlight potholes in the Office 365 roadmap

  Office 365 provides new options for lightweight collaboration, but experts at SPTechCon Boston said some features aren't ready for prime time yet.

• September 03, 2015 03 Sep'15

  SharePoint 2016 beta is solid, but don't expect fireworks

  SharePoint 2016 beta makes some solid improvements for the user experience, but feels more like an update than a major new release, said one expert.

• August 31, 2015 31 Aug'15

  Sophia knowledge management system poised for ROI at Johnson & Johnson

  By taking advantage of data residing in a knowledge management system, researchers at Johnson & Johnson could cut product testing costs.

• August 04, 2015 04 Aug'15

  Microsoft rethinks enterprise collaboration hurdles with GigJam

  Microsoft touts GigJam as a collaboration tool that will facilitate rapid teamwork for ad hoc tasks. But tech compatibility could prove a sticky wicket.

• August 03, 2015 03 Aug'15

  Microsoft unveils Project GigJam collaboration tool

  Redmond offered a sneak peak of its upcoming GigJam collaboration tool at Worldwide Partner Conference 2015, and other recent Microsoft news.

• August 01, 2015 01 Aug'15

  Content management systems augment digital marketing tools

  Progress Software is beefing up digital marketing tools for its Telerik Sitefinity platform, and other content management news.

• July 22, 2015 22 Jul'15

  Box-IBM partnership opens doors for task-oriented mobile ECM

  The combination of Box content services and IBM cognitive computing tools could unlock new functionality for mobile ECM by powering smart, task-oriented applications.

• June 25, 2015 25 Jun'15

  Box-IBM partnership shakes up ECM software market

  The recently announced Box-IBM partnership provides benefits for both companies and customers. But the jury is still out on how well the two companies will work together.

• June 11, 2015 11 Jun'15

  Online communities create social 'stickiness,' say experts

  While social media platforms like Twitter and Facebook may get audiences to the door of a corporate website, online communities let them in, say experts.

• May 12, 2015 12 May'15

  Cloud features push SharePoint 2016 hybrid scenarios

  At Ignite, Microsoft walked a fine line in pledging renewed commitment to SharePoint on-premises, because much of the emphasis was on cloud-based SharePoint features.

• April 27, 2015 27 Apr'15

  Widespread SharePoint adoption doesn't eclipse SharePoint cons

  SharePoint has about two-thirds of the document management and collaboration market. So why do users hate it?

• April 27, 2015 27 Apr'15

  Migrating to SharePoint Online is a tale of two realities

  Some users are wildly enthusiastic about SharePoint Online, while others are more than a touch reticent about it. Whither the gap?

• April 20, 2015 20 Apr'15

  Microsoft announces SharePoint 2016 beta and details

  Microsoft will release a beta version of SharePoint 2016 later this year, and claims it'll feature better mobile, hybrid cloud and compliance tools.

• April 15, 2015 15 Apr'15

  ERP upgrade ushers in mobile apps, upends paper processes

  An ERP upgrade sent a manufacturer's existing company culture into a tailspin. Would paper processes or digitization prevail?

• April 10, 2015 10 Apr'15

  Mobile back end as a service is behind seamless mobile experiences

  Users expect a seamless, engaging experience on mobile devices. Enter mobile back end as a service -- which users don't see -- for personalizing the interactivity.

• March 24, 2015 24 Mar'15

  Grant supports open source path to manage digital assets

  Digital asset management software helps museums manage burgeoning digital collections, but at high cost. A new open source DAM could change that.

• March 23, 2015 23 Mar'15

  Why enterprise social initiatives still fail

  Many companies try to implement social initiatives just because other companies have. But social networking should be about making work more efficient.

• March 19, 2015 19 Mar'15

  The Clinton email brouhaha and information governance

  Hillary Clinton's use of a personal email account raises information governance issues that need to be addressed.

• March 16, 2015 16 Mar'15

  Website upgrades lay groundwork for customer experience strategy

  For companies trying to step into the modern era with Web presence, WCM software investments are only the first step.

• March 10, 2015 10 Mar'15

  Why SMAC will change your company's content management strategy

  Trends like social, mobile and cloud have become entrenched in business operations but also pose serious challenges to managing and securing information.

• February 19, 2015 19 Feb'15

  Forrester's Wave on WCM software spotlights APIs, partner ecosystem

  This year's Forrester Wave for Web content management systems is out. The report spotlights the importance of open APIs and the partner ecosystem.

• February 09, 2015 09 Feb'15

  ECM software and collaboration apps -- oh, my! But where's the ROI?

  For many firms, the question is, "Where is the ROI with ECM software?" AIIM's president talks about the market and ever-elusive return on investment.

• February 04, 2015 04 Feb'15

  Companies wrestle with the SharePoint usability gap

  SharePoint adoption continues to dominate as an enterprise content management system -- despite the fact that users often struggle to use it.

• August 27, 2014 27 Aug'14

  Social media noise becomes social media intelligence at Fame House

  How can enterprises translate social media buzz into social media intelligence? Here are some lessons from one digital marketing agency's quest to connect social media engagement to the company's business goals.

• June 04, 2014 04 Jun'14

  The U.S. clamors for the right to be forgotten regulation

  After a European court ruling upholding the right to be forgotten, U.S. citizens want similar efforts stateside, despite possible infringements on the First Amendment.

• April 02, 2014 02 Apr'14

  A guide to modern records management challenges

  As enterprise content grows, so do records management challenges. Explore this guide for records management advice and AIIM 2014 conference coverage.

• March 25, 2014 25 Mar'14

  Records management must evolve into retention management, expert says

  Traditional records management has failed given the explosion of information in the digital era, says expert and AIIM conference speaker Nick Inglis.

• March 24, 2014 24 Mar'14

  Information chaos makes content management business-critical

  Information's volume and velocity could eclipse our ability to manage it. AIIM President John Mancini discusses the information management mandate.

• January 02, 2014 02 Jan'14

  Predictions for 2014: Enterprise content management trends

  Check out the 2014 enterprise content management trends that are poised to be game changers.

• December 05, 2013 05 Dec'13

  The top ECM software of 2013

  In this roundup of the top enterprise content management (ECM) software for 2013, Microsoft, IBM and Hyland Software were among the standouts.

• November 26, 2013 26 Nov'13

  SharePoint 2013 out-of-the-box features

  Let's give thanks for some of SharePoint 2013's out-of-the-box features, some of which have made serious strides since the previous release.

• October 21, 2013 21 Oct'13

  Disaster relief efforts reveal how social platforms deliver results

  Disaster relief efforts now show how various organizations can use data from social platforms to produce business outcomes more efficiently.

• September 23, 2013 23 Sep'13

  How mature are social media listening tools?

  Even with social media listening tools, managing a company's presence in social channels is difficult. Have monitoring tools matured enough?

• September 12, 2013 12 Sep'13

  SharePoint Online vs. on-premises: When does it make sense?

  SharePoint Online can reduce infrastructure and management costs. But there are instances where SharePoint on-premises makes more sense.

• August 12, 2013 12 Aug'13

  SharePoint 2013 collaboration features enhance enterprise decision making

  SharePoint 2013 collaboration features enable companies to make better decisions, says content management expert Scott Robinson.

• January 07, 2013 07 Jan'13

  Best practices in implementing an information governance policy

  Expert Barclay Blair describes how organizations struggling with data chaos can begin an information governance policy initiative to regain control.

• June 14, 2012 14 Jun'12

  IB rebuilds its Web CMS in the cloud for new era of broadcasting

  CoreMedia's Web content management system is at the heart of a cloud-based publishing platform from Internet Broadcasting Systems that enables TV stations to deliver news to various mobile devices.

• June 08, 2011 08 Jun'11

  Document capture: the first step in effective document management

  Analysts say that document management technology won’t help organizations banish paper from the office until proper document capture processes are adopted. And that can be a tall order.

• May 31, 2011 31 May'11

  WCM and digital asset management systems: not so separate anymore

  As images and video become more and more central to the online experience, the delineation between WCM and DAM technologies is no longer so clear.

• May 04, 2011 04 May'11

  Building the business case for an information governance process

  It isn’t always easy to sell corporate executives on an information governance program. Read about strategies for demonstrating the business value of information governance.

• April 20, 2011 20 Apr'11

  Information governance policy issue: Who owns a governance program?

  An information governance program could be led by IT, the legal department or a business unit. And for many companies, ownership questions may not be entirely clear, analysts say.

• September 13, 2010 13 Sep'10

  ECM best practices and worst practices from an expert

  Read real-world enterprise content management best practices – and see the worst practices to avoid at all costs.

• August 08, 2006 08 Aug'06

  Backup procedure: Seven rules to follow for effective data backups

  Establishing metrics, reducing the possibility of human error and collecting feedback from administrators are a few ways your organization can take better backups. Learn how to refine your backup procedure.