News

News

• February 01, 2017 01 Feb'17

  Slack Enterprise Grid adds functionality, eyes big business adoption

  With increased security, search and analytic features, Slack looks for more adoption by enterprises with at least 500 employees.

• January 31, 2017 31 Jan'17

  What the OpenText acquisition of Documentum means for users

  OpenText executives plan on releasing product roadmaps in the coming months for its new suite of products from the Dell EMC ECD purchase.

• January 04, 2017 04 Jan'17

  SPP Pumps uses field service software to increase efficiency

  After implementing field service software, SPP Pumps managed to get customer invoices processed in less than one day, compared with up to two weeks when using a paper-based format.

• December 05, 2016 05 Dec'16

  Gemological Institute of America gives content automation high grades

  The Gemological Institute of America used Quark to automate content, cutting the process by a third.

• November 18, 2016 18 Nov'16

  Unstructured data analysis gains importance for businesses

  As content management continues to evolve, companies need to invest in automating business processes and tools that analyze structured and unstructured data.

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• November 08, 2016 08 Nov'16

  Microsoft Teams takes aim at Slack

  Microsoft's new collaboration tool makes sense for Office 365 customers, but it would be a tough sell for companies using a different platform and alternate chat tool.

• September 28, 2016 28 Sep'16

  Microsoft artificial intelligence moves beyond Office 365

  Artificial intelligence is poised to pervade every area of business to boost revenue and improve operations.

• September 27, 2016 27 Sep'16

  People-centric Office 365 features seek to address information silos

  As organizations continue to increase mobility, experts say users are spending more and more time searching for and updating employee contact information within systems.

• September 16, 2016 16 Sep'16

  Questions arise for Documentum customers after OpenText acquisition

  The purchase by OpenText of Dell EMC's ECD is in line with OpenText's history of maintaining EIM products, but it has analysts wondering whether there will be additional investment.

• September 12, 2016 12 Sep'16

  Complete coverage from the Ignite 2016 conference

  Check out Microsoft's Ignite 2016 conference coverage from Atlanta, covering updates for Office 365 and SharePoint, as well as security developments.

• August 23, 2016 23 Aug'16

  Genee acquisition provides virtual assistant for Microsoft Office 365

  Microsoft enhances its productivity suite with natural language processing software Genee, while also keeping up with recent Salesforce upgrades.

• June 08, 2016 08 Jun'16

  Open APIs key to successful collaboration platforms

  APIs could be the future of collaboration platforms, enabling enterprise content management data to be available.

• June 03, 2016 03 Jun'16

  Five ways Microsoft Office Graph pervades Office 365 services

  Machine learning applications in SharePoint 2016 and other Office 365 products will have a big impact on future employee efficiency and data interaction.

• June 01, 2016 01 Jun'16

  How can companies address Office 365 compliance gaps?

  Office 365 compliance problems vary, according to the nature of the Microsoft services that companies use. Shawn Shell explains.

• May 10, 2016 10 May'16

  Change is the constant in information management industry

  The information management industry has a tidal wave of changes to deal with as Millennials push new ways of managing and sharing data through cloud and new collaboration tools.

• May 09, 2016 09 May'16

  SharePoint Server 2016 arrives with renewed focus on content

  Microsoft refocuses on the core of its collaboration platform, with SharePoint Server 2016 updates that address content management, updates to the UI, team sites and more.

• May 04, 2016 04 May'16

  E-signature application saves insurer time and money

  Insurance company Unum has experienced a dramatic reduction in document-processing time throughout the company since adopting e-signature technology from Adobe.

• May 04, 2016 04 May'16

  Slack kicks up dust in collaboration software tool market

  Slack is taking aim at traditional communication tools like instant messenger and email. But its integration with other services bespeaks a broader strategy.

• April 26, 2016 26 Apr'16

  Blue Cross balances cloud with HIPAA rules

  Blue Cross and Blue Shield of North Carolina has managed to navigate a tenuous triangle -- IT, business units and HIPAA regulatory requirements -- and bring elements of its operations to the cloud.

• April 21, 2016 21 Apr'16

  Office 365 migrations hardly turnkey

  Companies with large estates in legacy systems like SharePoint will never say that Office 365 migration is easy.

• April 01, 2016 01 Apr'16

  New Citrix CEO discusses business-IT balancing act

  New Citrix CEO Kirill Tatarinov explains where the company is headed, and how he'll use his mix of technical and business experience to drive Citrix technologies into the next era.

• March 23, 2016 23 Mar'16

  Enterprise collaboration tools get their mojo

  Companies have struggled to show ROI for enterprise collaboration software, but the tide may be turning as organizations securely extend collaboration beyond their walls.

• March 04, 2016 04 Mar'16

  Information management industry faces identity crisis

  After the recent launch of another professional association, some observers say the enterprise information management industry has reached a point of identity crisis.

• February 16, 2016 16 Feb'16

  New information governance initiative takes on AIIM, ARMA

  Leaders of the new Information Coalition say the group will offer information governance training, certification and research -- but can it compete against AIIM and ARMA?

• February 10, 2016 10 Feb'16

  ECM software integration still puts companies through paces

  Companies are bringing efficiency and productivity to their processes with ECM software. But some are waiting on integration with other systems in order to gain all the benefits.

• January 04, 2016 04 Jan'16

  What will drive ECM and collaboration trends in 2016?

  Cloud services will continue to reshape collaboration and content management trends in 2016. But not all companies can expect a smooth migration to cloud-based ECM.

• December 22, 2015 22 Dec'15

  Cloud content management trends solidify in 2015

  Cloud and hybrid ECM took off in 2015, as enterprises looked to become more agile and mobile. Analytics, content-based security and data integration were also key trends.

• December 01, 2015 01 Dec'15

  Office 365 licensing and adoption create unique challenges

  Microsoft is using new features and mobility to promote cloud migration, but Office 365 can create new licensing and adoption challenges for SharePoint on-premises users.

• November 11, 2015 11 Nov'15

  OpenText content management gets boost in OpenText Suite 16

  OpenText has launched OpenText Suite 16, with new capabilities to build apps on top of OpenText, as well as upgrades to its Experience Suite and analytics.

• November 10, 2015 10 Nov'15

  With the Dell purchase of EMC, what's the fate of Documentum?

  As the Dell purchase of EMC continues to hum along, there are questions about the fate of EMC's less lucrative properties, including Documentum.

• November 10, 2015 10 Nov'15

  Will EMC deal help Dell compete in data center infrastructure?

  As the Dell-EMC deal continues to take shape, experts wonder whether Dell can make it in such a highly competitive market.

• November 04, 2015 04 Nov'15

  What Office 365 means for traditional SharePoint features

  Office 365 is deconstructing SharePoint as we know it and recasting traditional SharePoint features into a collection of services, according to an expert.

• October 27, 2015 27 Oct'15

  Cloud upgrades boost marketing personalization, collaboration

  Progress Software is upgrading Sitefinity CMS to enable greater marketing personalization, with less heavy lifting. Microsoft is expanding Delve features in Office 365.

• October 16, 2015 16 Oct'15

  Can Box make content management software a must-have?

  Box's efforts to build services on top of traditional content management software signal potential new directions for managing enterprise content.

• October 12, 2015 12 Oct'15

  Dell buys EMC in major deal; fate of Documentum ECM software unclear

  In a historic deal, Dell will buy EMC for $67 billion, acquiring successful RSA security and storage devices. But what is the fate of Documentum?

• October 08, 2015 08 Oct'15

  E-discovery process still a struggle for federal agencies

  While litigation has become more prevalent, the e-discovery process is still difficult for many federal agencies.

• October 02, 2015 02 Oct'15

  E-discovery software brings serious ROI to information governance

  Predictive coding tools have serious ROI beyond litigation, because employees can find what they're looking for -- quickly.

• September 29, 2015 29 Sep'15

  Autoclassification tools aid information governance strategy

  Companies are using autoclassification software to get a handle on their ballooning enterprise information.

• September 24, 2015 24 Sep'15

  Predictive coding plus crowdsourcing could cure e-discovery challenges

  As the volume of data proliferates exponentially, companies can no longer handle the e-discovery process manually. They need software and human discretion to help.

• September 04, 2015 04 Sep'15

  Experts highlight potholes in the Office 365 roadmap

  Office 365 provides new options for lightweight collaboration, but experts at SPTechCon Boston said some features aren't ready for prime time yet.

• September 03, 2015 03 Sep'15

  SharePoint 2016 beta is solid, but don't expect fireworks

  SharePoint 2016 beta makes some solid improvements for the user experience, but feels more like an update than a major new release, said one expert.

• August 31, 2015 31 Aug'15

  Sophia knowledge management system poised for ROI at Johnson & Johnson

  By taking advantage of data residing in a knowledge management system, researchers at Johnson & Johnson could cut product testing costs.

• August 04, 2015 04 Aug'15

  Microsoft rethinks enterprise collaboration hurdles with GigJam

  Microsoft touts GigJam as a collaboration tool that will facilitate rapid teamwork for ad hoc tasks. But tech compatibility could prove a sticky wicket.

• August 03, 2015 03 Aug'15

  Microsoft unveils Project GigJam collaboration tool

  Redmond offered a sneak peak of its upcoming GigJam collaboration tool at Worldwide Partner Conference 2015, and other recent Microsoft news.

• August 01, 2015 01 Aug'15

  Content management systems augment digital marketing tools

  Progress Software is beefing up digital marketing tools for its Telerik Sitefinity platform, and other content management news.

• July 22, 2015 22 Jul'15

  Box-IBM partnership opens doors for task-oriented mobile ECM

  The combination of Box content services and IBM cognitive computing tools could unlock new functionality for mobile ECM by powering smart, task-oriented applications.

• July 17, 2015 17 Jul'15

  EMC content management strategy takes a step backward

  EMC's content management strategy took a hit when the company decided to sell off Syncplicity, the cloud-based file-sync-and-share app it bought with much fanfare only a few years ago.

• June 25, 2015 25 Jun'15

  Box-IBM partnership shakes up ECM software market

  The recently announced Box-IBM partnership provides benefits for both companies and customers. But the jury is still out on how well the two companies will work together.

• June 22, 2015 22 Jun'15

  NASA uses social media platforms to bridge digital and physical

  John Yembrick, who heads social media at the NASA space program, discussed bridging its online and its physical presence.

• June 11, 2015 11 Jun'15

  Online communities create social 'stickiness,' say experts

  While social media platforms like Twitter and Facebook may get audiences to the door of a corporate website, online communities let them in, say experts.

• May 12, 2015 12 May'15

  Cloud features push SharePoint 2016 hybrid scenarios

  At Ignite, Microsoft walked a fine line in pledging renewed commitment to SharePoint on-premises, because much of the emphasis was on cloud-based SharePoint features.

• April 27, 2015 27 Apr'15

  Widespread SharePoint adoption doesn't eclipse SharePoint cons

  SharePoint has about two-thirds of the document management and collaboration market. So why do users hate it?

• April 27, 2015 27 Apr'15

  Migrating to SharePoint Online is a tale of two realities

  Some users are wildly enthusiastic about SharePoint Online, while others are more than a touch reticent about it. Whither the gap?

• April 20, 2015 20 Apr'15

  Microsoft announces SharePoint 2016 beta and details

  Microsoft will release a beta version of SharePoint 2016 later this year, and claims it'll feature better mobile, hybrid cloud and compliance tools.

• April 15, 2015 15 Apr'15

  ERP upgrade ushers in mobile apps, upends paper processes

  An ERP upgrade sent a manufacturer's existing company culture into a tailspin. Would paper processes or digitization prevail?

• April 10, 2015 10 Apr'15

  Mobile back end as a service is behind seamless mobile experiences

  Users expect a seamless, engaging experience on mobile devices. Enter mobile back end as a service -- which users don't see -- for personalizing the interactivity.

• March 24, 2015 24 Mar'15

  Grant supports open source path to manage digital assets

  Digital asset management software helps museums manage burgeoning digital collections, but at high cost. A new open source DAM could change that.

• March 23, 2015 23 Mar'15

  Why enterprise social initiatives still fail

  Many companies try to implement social initiatives just because other companies have. But social networking should be about making work more efficient.

• March 19, 2015 19 Mar'15

  The Clinton email brouhaha and information governance

  Hillary Clinton's use of a personal email account raises information governance issues that need to be addressed.

• March 16, 2015 16 Mar'15

  Website upgrades lay groundwork for customer experience strategy

  For companies trying to step into the modern era with Web presence, WCM software investments are only the first step.

• March 10, 2015 10 Mar'15

  Why SMAC will change your company's content management strategy

  Trends like social, mobile and cloud have become entrenched in business operations but also pose serious challenges to managing and securing information.

• February 19, 2015 19 Feb'15

  Forrester's Wave on WCM software spotlights APIs, partner ecosystem

  This year's Forrester Wave for Web content management systems is out. The report spotlights the importance of open APIs and the partner ecosystem.

• February 09, 2015 09 Feb'15

  ECM software and collaboration apps -- oh, my! But where's the ROI?

  For many firms, the question is, "Where is the ROI with ECM software?" AIIM's president talks about the market and ever-elusive return on investment.

• February 04, 2015 04 Feb'15

  Companies wrestle with the SharePoint usability gap

  SharePoint adoption continues to dominate as an enterprise content management system -- despite the fact that users often struggle to use it.

• December 23, 2014 23 Dec'14

  SharePoint Online Public Website feature is discontinued

  New Office 365 customers won’t have access to the Public Websites feature in SharePoint Online. They’ll need to sign on with third parties to support public-facing websites.

• December 10, 2014 10 Dec'14

  WCM software vendors Ektron and EPiServer sold

  Private equity firm Accel-KKR has announced plans to acquire Ektron, a Web content management software provider, as well as EPiServer, another WCM software product based in Europe.

• December 09, 2014 09 Dec'14

  When buying DAM software, don't gorge at the feature buffet

  In digital asset management purchasing, vendors overpromise and customers overbuy. Companies should focus on the best technology fit.

• November 21, 2014 21 Nov'14

  IBM's Verse targets poor email management

  IBM is back in the email game with IBM Verse; Cisco inches its way into the mobile collaboration market with new virtual meeting tool, Project Squared.

• November 18, 2014 18 Nov'14

  Facebook at Work: Facebook's foray into enterprise communication

  Facebook has unveiled Facebook at Work, a new enterprise market communication tool that mimics personal Facebook and is designed to compete with Yammer and Chatter.

• November 17, 2014 17 Nov'14

  File-sharing applications still trumping ECM software?

  ECM software is supposed to make teamwork easier, not more cumbersome. But in our tweet jam, users hailed file-sharing applications.

• November 12, 2014 12 Nov'14

  OpenText offers cloud-based content management

  A new cloud-based content management option from OpenText could offer an easy-to-use alternative to risky consumer services; and other content management news.

• November 07, 2014 07 Nov'14

  Weighing cloud-based ECM vs. file-sharing services

  File-sharing services are challenging cloud-based ECM systems by providing basic, easy-to-use functionality. How will this rivalry shape the future of ECM? Join our tweet jam on Nov. 13 to discuss.

• November 06, 2014 06 Nov'14

  Microsoft, Dropbox join forces for mobile productivity apps

  Microsoft and its former foe, Dropbox, join forces to make it easier to use productivity apps on mobile devices; and other content management news.

• October 24, 2014 24 Oct'14

  The CDC on social media rumor going viral during the Ebola crisis

  With rumor and misinformation going viral during the Ebola crisis, the CDC hasn't adjusted its social media strategy, says a staffer.

• October 20, 2014 20 Oct'14

  Is the sharing economy always a net good?

  While the sharing economy is changing conventional models, downsides can loom, including quality control and effective protection of workers' rights.

• September 22, 2014 22 Sep'14

  Building a business case for enterprise social collaboration

  As with any technology deployment, enterprise social collaboration initiatives are likely to fall flat if they're not tied to a critical business problem.

• September 19, 2014 19 Sep'14

  Content is still king in social media strategy

  For companies like ESPN and Turner Sports, social media strategy is all about placing content front and center.

• September 18, 2014 18 Sep'14

  SharePoint in the cloud requires a cautious approach

  For organizations that want to take advantage of Office 365's benefits but are wary of the risks of SharePoint in the cloud, a hybrid approach could work.

• September 16, 2014 16 Sep'14

  How DAM tools can improve brand strategy

  To select the right DAM tools and hone their approach to digital asset management, companies need to understand their creative and business processes, as well as customer needs.

• September 12, 2014 12 Sep'14

  How the sharing economy paves new paths in social business

  Companies like Sidecar are driving new social business trends and changing work with peer-to-peer models.

• September 10, 2014 10 Sep'14

  Information governance policies need to be simplified

  Information governance is an age-old challenge that has grown more complex in the past few years. Are governance policies getting in the way of solving the problem?

• September 04, 2014 04 Sep'14

  Huddle updates its platform for secure collaboration lifecycle

  In content management news this week, Huddle's new platform offers secure collaboration features and aims to corral the document sharing lifecycle with version control and analytics capabilities.

• September 03, 2014 03 Sep'14

  There's no turning back on social business

  When it comes to using social media platforms for business, the train has left the station. So how can we use the data to change the way we do business?

• August 29, 2014 29 Aug'14

  Mobile collaboration tools promise secure remote access to content

  In this content management news roundup, vendors offer options for secure access to content from mobile devices, and OpenText updates its document management platform for the legal industry.

• August 28, 2014 28 Aug'14

  Content accessibility comes first in a digital asset repository

  At the Adler Planetarium, a digital asset repository promises better access to historic photographs and documents -- while addressing content accessibility and compliance challenges.

• August 27, 2014 27 Aug'14

  Social media noise becomes social media intelligence at Fame House

  How can enterprises translate social media buzz into social media intelligence? Here are some lessons from one digital marketing agency's quest to connect social media engagement to the company's business goals.

• August 22, 2014 22 Aug'14

  Develop a DAM system that is more than a repository

  A successful DAM system is more than just a place to offload rich media. John DeMarco of 3M discusses how to make digital asset management a valuable part of a company's strategy.

• August 12, 2014 12 Aug'14

  The right to be forgotten raises concerns, gets jeers

  Readers passionately debated the merits and liabilities of the right to be forgotten on August 7. You can continue the dialogue below.

• July 22, 2014 22 Jul'14

  Uniting document management and business process efficiency

  Integrating an ECM repository with an ERP system has helped the government of a village in Illinois to modernize and streamline its business processes.

• July 17, 2014 17 Jul'14

  OpenText offers free enterprise file-sharing

  In this content management news roundup, OpenText addresses enterprises' need for secure file-sharing and remote access to information.

• July 11, 2014 11 Jul'14

  Is the right to be forgotten a disaster for the Web?

  The right to be forgotten law in Europe could undercut the open exchange of information on the Web. Join our tweet jam August 7 to discuss the merits.

• July 11, 2014 11 Jul'14

  New tool aims to round out customer identity for marketers

  This content management news roundup features a social media management platform that joins customers' Facebook identities to their online activity.

• July 08, 2014 08 Jul'14

  The right to be forgotten debate brings data privacy to the fore

  The right to be forgotten, a new regulation in Europe, has people abuzz about whether erasing data from the Internet will open Pandora's box.

• June 19, 2014 19 Jun'14

  Facebook launches Slingshot, a Snapchat rival

  Facebook just launched Slingshot -- an ephemeral photo-sharing app that rivals Snapchat -- and it may presage the growing importance of such services in the looming era of data privacy.

• June 10, 2014 10 Jun'14

  Records managers and legal teams must face data risks together

  As data breaches become an undeniable reality, records managers and lawyers need to make a common mission to protect companies' corporate data.

• June 05, 2014 05 Jun'14

  Content analytics vs. predictive coding and beyond

  Records management software needs to mature. But is the way forward through predictive coding methods, content analytics, search-based applications or some combination?

• June 05, 2014 05 Jun'14

  A responsible approach to information lifecycle management

  Enterprises generate and retain such a large volume of data that effective information governance may seem impossible. To ease the pressure, can we prevent information growth from spiraling out of control in the first place?

• June 04, 2014 04 Jun'14

  The U.S. clamors for the right to be forgotten regulation

  After a European court ruling upholding the right to be forgotten, U.S. citizens want similar efforts stateside, despite possible infringements on the First Amendment.

• June 04, 2014 04 Jun'14

  Content analytics for information governance and other news

  OpenText's Discovery Suite adds content analytics features; a connector that eases e-discovery and a new cloud content management option.

• May 13, 2014 13 May'14

  TIBCO's ActiveMatrix BPM helps firms gird against business disruption

  TIBCO's business process management tool helps companies adjust to new events while speeding time to market on products and services.