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Search Business Analytics
  • Qlik launches data engineering tools to aid AI development

    New capabilities, such as data quality agents and a feature that makes data products more reusable, support engineers to help ...

  • Tableau, Qlik in flux: What it means for BI users amid AI shift

    Ongoing transitions at Tableau and Qlik highlight how the rise of AI-driven analytics is changing the roles and technology needs ...

  • Upskilling is key to building AI-driven data teams

    External hires and consultants can help, but strengthening the current data team for AI work often leads to quicker progress, ...

Search Data Management
  • Regatta Data launches unified base for AI with RegattaDB

    The database vendor is entering a crowded market with the launch of a database purpose-built for agents by unifying disparate ...

  • How governance as code controls AI agent risk

    As more stringent EU AI Act requirements take effect, enterprises need runtime guardrails that control autonomous agents' actions...

  • Alation launches OS for building, governing AI agents

    While not the first AI governance suite, the vendor's Intelligence Operating System is somewhat unique by unifying data, context ...

Search ERP
  • 4 shutdown risks that complicate legacy modernization

    Turning off a legacy system requires more than a replacement. Teams need to resolve integrations, access, ownership and fallback ...

  • 5 benefits of predictive maintenance

    Predictive maintenance eliminates the need for routine inspections and reduces unneeded maintenance, which can reduce costs. ...

  • How one manufacturer blazed a smooth path to ERP cloud migration

    In this podcast, David Paquet of Tilton Group explains how using APIs to integrate a custom MES with on-premises Epicor Kinetic ...

Search Customer Experience
  • Customer service tiers and escalation paths explained

    Customer service tiers range from self-service to expert help. CX pros need to understand these tiers so they can allocate ...

  • Oracle AI agent builder brings no-code, low-code and pro-code together

    AI apps: Oracle's latest answer to mixing deterministic and probabilistic automations with governance.

  • AI call routing: What it is, how it works and what it means for CX

    AI call routing connects customers with contact center agents quickly and with context. While that sounds great, businesses still...

Search CIO
  • How to start an AI for business leaders, executives program

    Executives need AI knowledge to lead transformations effectively. These leading programs vary in depth and cost, and focus on ...

  • Manufacturing leaders must close AI knowledge gaps

    In this Q&A, Heidi Hoffman of ON Partners discusses how manufacturing leaders face an AI skills gap as areas like supply chain ...

  • Mass automation: A vision for nearly automated companies

    Nearly automated companies may sound like science fiction, but author Nick Pogrebnyakov argues business leaders should prepare ...

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