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Problem solve

Get help with specific problems with your technologies, process and projects.

• Health and wellness business reviews use of Salesforce CMS

  Zenovate pivoted from offering in-person massages to prerecorded yoga videos while the COVID-19 pandemic continues to rage. Learn how the company used Salesforce's CMS to do so. Continue Reading

• How can a long-tail keyword strategy improve marketing efforts?

  Businesses looking to improve their digital marketing efforts might consider a long-tail keyword designed to home in on specific products and services. Continue Reading

• How businesses should deal with enterprise search issues

  Enterprise search issues frequently complicate user experience with ECM systems. While users may face many problems, they also have many ways to solve them. Continue Reading

• 5 tips to avoid content sprawl when using Microsoft Teams

  Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek. Continue Reading

• 5 SharePoint problems that spur customers to leave the platform

  SharePoint is a popular content management and collaboration platform across businesses; however, there are drawbacks that leave some companies looking for a new system. Continue Reading

• How do headless e-commerce platforms work?

  A headless e-commerce platform is a cloud-based service that can connect e-commerce activities and functions to mobile apps and third-party applications. Here's how it works.Continue Reading

• 5 Microsoft PowerApps use cases in the enterprise

  Organizations use Microsoft PowerApps to simplify a number of tasks, including employee onboarding, inspections, new user setups, service requests and more.Continue Reading

• How do you know when you've outgrown your e-commerce platform?

  When the native content management capabilities of your e-commerce system no longer meet your business needs, consider integrating it with a separate CMS.Continue Reading

• 8 ways to make the most of OneDrive file sharing tools

  More and more organizations are using OneDrive for enterprise content collaboration. Read how Microsoft's collaboration tool can fit into your daily workflow.Continue Reading

• How content services can speed up cloud content migration

  During a continuous, or hot, migration, a content services platform can move content from the legacy repository to a new one -- a crucial IT tool for combination cloud/on-premises shops.Continue Reading

• Google, WordPress develop a CMS for news

  Google is funding a WordPress-based content management system aimed at helping small news publishers juggle the demands of publishing news both in print and online.Continue Reading

• AI in content management requires effort to work well

  AI can automate content management tasks such as personalization and metadata tagging. But it can present challenges too, so be aware of these common pitfalls.Continue Reading

• Payless ShoeSource switches digital asset management tools

  A new DAM tool from Cloudinary helps the shoe seller get ready for the holiday shopping rush by automating the management of images on customer-facing websites.Continue Reading

• Augmented reality devices speed van repairs at Volkswagen U.K.

  Augmented reality headsets for garage mechanics speed collaboration between repair shops and experts in the home office to solve difficult mechanical issues.Continue Reading

• Is Microsoft PowerApps an InfoPath alternative?

  As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement.Continue Reading

• When to implement a headless CMS architecture

  Do you want the shiny new CMS toy, the headless system? We break down who should jump at this new platform paradigm and take a look at vendors in the space.Continue Reading

• Cloud content management system improves page load speeds

  Digital asset management remains in-house for most media companies. A cloud offering for video, image storage and editing helps Concourse Media better serve users on many devices.Continue Reading

• How traditional file-sharing services have evolved

  With a focus on improving digital experiences for its users, Box has added two new modern collaboration tools, Skills and Graph, to its roster to help shake up file sharing.Continue Reading

• What are three must-ask SharePoint developer interview questions?

  Companies looking to hire SharePoint developers need to ask the right questions to choose the best candidates. These three SharePoint developer interview questions can get you started.Continue Reading

• What are the key differences between the SharePoint 2016 versions?

  You can deploy SharePoint 2016 from the cloud via Office 365, on premises or as a stand-alone online product. Here's how to decide which version is best for your company.Continue Reading

• Secure CMS vs. usability: When is enough, enough?

  Maintaining content security in your organization's CMS requires a delicate balance between security and usability. Learn about best practices for managing access to your content.Continue Reading

• Five new mistakes that cause BI initiatives to crash and burn

  Organizations are eager to adopt BI initiatives as demand for efficiency grows, but these five mistakes can easily derail any progress. Here's how to avoid them.Continue Reading

• Preparation makes perfect during migration to Office 365

  Moving to Office 365 isn't just a question of hardware and licensing costs. Experts say you should consider productivity and the costs of infrastructure support, as well.Continue Reading

• Five snackable content ingredients that add flavor to UX

  Content without context isn't going to cut it anymore. Here's how snackable content can help shape a user's experience with your information or brand.Continue Reading

• How to connect Power BI with SharePoint

  Here's a step-by-step guide on how to connect Power BI with SharePoint team sites without uploading files, allowing you to export and analyze data much more seamlessly.Continue Reading

• Eight reasons why business intelligence implementation can fail

  BI tools can be very beneficial to an organization by delivering helpful insights, but common mistakes frequently derail their effectiveness and render them useless.Continue Reading

• How to embed video with SharePoint Media Web Part

  Adding audio or video to a SharePoint page isn't rocket science -- but there are some tricks to make it easier. An expert explains.Continue Reading

• What does dropping SharePoint Online Public Website portend?

  Microsoft deprecated the SharePoint Online Public Website feature. For users that want public-facing websites, the change could mean higher costs.Continue Reading

• Common pitfalls that derail BI initiatives

  Business intelligence tools can provide a valuable gauge for enterprise productivity, but many BI initiatives are stymied by common roadblocks.Continue Reading

• What to expect with SharePoint licensing for SharePoint 2016

  Microsoft hasn't released the licensing details for SharePoint 2016, but there are a couple of areas where enterprises can expect additional expenses.Continue Reading

• Website localization demands cultural and technical savvy

  Launching a global Web localization program requires a firm understanding of how language and culture can alter the display in different markets.Continue Reading

• OpenText Content Suite targets governance and compliance

  This overview examines OpenText Content Suite, a set of ECM tools for managing content from capture through archiving and disposition.Continue Reading

• What derails enterprise collaboration software initiatives?

  Enterprise collaboration software can boost efficiency, but only if employees embrace the technology. Deployment planning that targets practical issues can help.Continue Reading

• Microsoft Delve may drive demand for Office365

  Microsoft Delve is touted as a hot new interface for SharePoint, but will users embrace it or find it intrusive?Continue Reading

• Cloud file sharing pushes ECM content for mobile apps

  Cloud file sharing has been a boon for remote collaboration. Now file-sharing apps are poised to help users manage content for mobile experiences.Continue Reading

• Google shift underscores importance of mobile Web design

  Google is adding mobile performance to its SEO equation, and that has companies reevaluating Web strategy to avoid losses in search rankings.Continue Reading

• Can users overcome SharePoint weaknesses?

  Employees at organizations of all kinds have long banged their heads on their keyboards in frustration over SharePoint weaknesses. Yet companies continue to use the collaboration software. In fact, many studies show that SharePoint leads the way ...Continue Reading

• Content asset protection: How to combat the ‘inside job’

  The Target and Home Depot data breaches highlight the need content asset protection from external threats. But what about threats from an 'inside job'?Continue Reading

• Enriching CRM initiatives with big data

  As companies strive for a 360-degree view of their customers, mastering big data can help make sense of consumer interactions.Continue Reading

• Why data protection shifted from the network to content-based security

  Information security used to focus on securing a company's network. But cloud computing and mobility have blown traditional models wide open.Continue Reading

• SharePoint on-premises vs. SharePoint Online: What tradeoffs remain?

  An expert explains how SharePoint Online is gradually becoming more of a standalone product and how companies can take advantage of its growing functionality.Continue Reading

• Website personalization gains currency

  Companies are finding that website personalization through tailored, contextual content is critical in expanding reach and creating new audiences.Continue Reading

• How analytics engines could -- finally -- relieve enterprise search pain

  Analytics engines could take what was once the province of e-discovery and make effective enterprise search a reality across all company information.Continue Reading

• SharePoint Online features gaining parity with on-premises version

  Microsoft has had to step up the functionality of SharePoint Online to make the application worth users' while.Continue Reading

• What are the limitations of SharePoint 2013 Foundation features?

  For companies with basic content management needs, SharePoint 2013 Foundation features may be enough. But the lack of complex functionality could become a problem.Continue Reading

• SharePoint migration, step by step

  There are several options for SharePoint migration and though the methods differ, all share steps in common.Continue Reading

• Migrating data from file servers to SharePoint isn't a no-brainer

  The Web features fans and critics of migrating data from file servers to SharePoint. An expert weighs in.Continue Reading

• SharePoint 2013 records management offers new compliance options

  SharePoint 2013 offers new options for records storage and management that can help organizations stay compliant without inhibiting the way they work.Continue Reading

• Records management enlists data analytics tools

  Using data analytics tools can help records managers strike a balance between information governance and business needs.Continue Reading

• Getting a handle on social media analytics tools

  Social media analytics tools differ from the BI tools you're used to. Here's how they work and why they can nurture customer experience.Continue Reading

• Building a SharePoint 2013 search-based application

  In building a SharePoint 2013 search-based application, you can create powerful search functionality that incorporates internal and external data.Continue Reading

• Why search-based applications are changing information access

  Search-based applications are changing our access to information and the nature of business decision making.Continue Reading

• Creating public-facing websites in SharePoint Online

  SharePoint now enables users to build lower-cost public-facing websites with SharePoint Online. Can this capability drive adoption of Office 365?Continue Reading

• Five buying considerations for Web content management systems

  If you're buying a Web content management system and want CEM features such as analytics, these five purchasing considerations may guide your search.Continue Reading

• Records management software wish list: The 10 must-have features

  Well-designed records management software has key features. An expert outlines the 10 must-have capabilities that should be on your 2014 wish list.Continue Reading

• Making sense of SharePoint licensing models

  An expert outlines the differences between three SharePoint licensing models: SharePoint on-premises, SharePoint online and hosted SharePoint.Continue Reading

• Easing SharePoint development with Quick Apps for SharePoint

  With Quick Apps for SharePoint, you can free up SharePoint development resources and avoid costly custom coding.Continue Reading

• How to configure SharePoint for mobile devices

  As more organizations support bring-your-own-device initiatives, end users increasingly expect access to SharePoint resources from mobile devices.Continue Reading

• Why information governance drives good records management

  Trends including mobility, cloud and consumerization have redefined records management and brought information governance to the fore.Continue Reading

• Centralized records management key to governance

  Good information governance involves centralized records management, which merges siloed records and documents into a single digital repository.Continue Reading

• Combating SharePoint sprawl

  SharePoint sprawl is a key reason why deployments go south. Combating sprawl and poor storage practices requires educating users.Continue Reading

• Migrating to SharePoint on-premises vs. SharePoint online

  Should you migrate to SharePoint on-premises vs. SharePoint online? The right answer involves factors specific to your company, cost and more.Continue Reading

• PowerShell cmdlets ease SharePoint 2013 backup

  PowerShell cmdlets ease some of the pain points of SharePoint 2013 backup. Here are some tips on using PowerShell for SharePoint disaster recovery.Continue Reading

• ECM systems in the cloud: Ensuring a soft landing

  Deploying enterprise content management systems in the cloud isn't rocket science, but success requires a practical approach.Continue Reading

• Are 'intranet' and 'extranet' outdated words? Are there better terms?

  The terms customer-, partner- and employee-facing websites are replacing intranet and extranet in the IT lexicon and better explain the purpose of a website.Continue Reading

• How important is document metadata in ECM systems?

  Learn about the importance of document metadata for ECM systems, how metadata can help your business and whether your company should start using Word document metadata.Continue Reading