Opinion

Opinion

Enterprise content management, collaboration and search strategy

• Content personalization fuses marketing automation, content management

  As the standards get higher for digital experiences, content personalization engines could be the answer for faster and better customer experience strategies.  Continue Reading

• An analysis of the new Oracle Content and Experience Cloud

  An analyst's view of how the Oracle Content and Experience Cloud, a headless CMS, can deliver next-generation digital experiences.  Continue Reading

• The careful balancing act of Microsoft Office 365 services

  Office 365 services are in the cloud. But many customers are still on-premises. Learn more about how Microsoft is walking the fine line between the two.  Continue Reading

• How cloud ECM can help reshape the digital workplace

  Enterprises are using cloud ECM features to augment existing business practices -- but it's also important to re-evaluate the big picture in search of new efficiencies.  Continue Reading

• Why enterprise search is a must-have for any ECM strategy

  Enterprise search may not seem as glamorous as Google's technology, but innovative approaches to categorizing information are bringing it back in style as a content management staple.  Continue Reading

• Design a WCM system that enriches customer experience

  Web content management systems may become central to delivering information wherever customers are. But to create a positive customer experience, a WCM system needs to be shaped around its audiences' needs.  Continue Reading

• Records management vendors, this is your reality check

  Software vendors need to stop building complex systems and grasp that users are still struggling with the basics of records management strategy.  Continue Reading