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Search Business Analytics
  • Qlik launches data engineering tools to aid AI development

    New capabilities, such as data quality agents and a feature that makes data products more reusable, support engineers to help ...

  • Tableau, Qlik in flux: What it means for BI users amid AI shift

    Ongoing transitions at Tableau and Qlik highlight how the rise of AI-driven analytics is changing the roles and technology needs ...

  • Upskilling is key to building AI-driven data teams

    External hires and consultants can help, but strengthening the current data team for AI work often leads to quicker progress, ...

Search Data Management
  • Unstructured data is the bottleneck for agentic AI success

    Ungoverned, unstructured data blocks enterprises from scaling agentic AI. Contracts, transcripts and internal documents hold the ...

  • AI agent failures offer hidden value for enterprises

    Most agent pilots will never reach production, but these failures can prove useful to data operations. Organizations should look ...

  • Why Apache Iceberg is the center of attention in data platforms

    In a Q&A, consultant Donald Farmer explains why vendors are rushing to support Apache Iceberg and discusses its capabilities and ...

Search ERP
  • 4 hidden dependencies that keep legacy systems alive

    Legacy system modernization should start with finding the reports, workflows, data and business habits that still make old ...

  • Prepare a complete ERP readiness assessment for your company

    Before starting an implementation, you need to determine whether the organization has the culture, resources and structure to ...

  • Evaluating today's 10 leading ERP software vendors

    Read this overview to learn the strengths, market positioning and major product lines of 10 market leaders in ERP, with quick ...

Search Customer Experience
  • AI call routing: What it is, how it works and what it means for CX

    AI call routing connects customers with contact center agents quickly and with context. While that sounds great, businesses still...

  • The AI handshake: More MCP interoperability for Salesforce's Slackbot

    MCP is now table stakes, just like APIs had to be back in the early era of microservices.

  • Customer service AI pricing just turned into the biggest shell game

    For buyers, picking customer service tech might feel closer to playing a shell game than the traditional enterprise IT RFP ...

Search CIO
  • Why your IT metrics are burning out your team

    Measuring IT success through speed and volume alone burns out staff and masks underlying issues. Focus on understanding the human...

  • Evaluating browser security in the AI search era

    Traditional search returned links; AI search shares context. That shift creates new data leakage risks, pushing enterprises to ...

  • Why CIOs must prepare for geopolitical disruption

    Geopolitical risk affects nearly every core IT function. Cloud architecture, data governance, supply chains and incident response...

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