This content is part of the Essential Guide: Cloud and mobile drove content management trends in 2015
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Should going paperless in the office be our end goal?

While companies want to eradicate paper from their offices and their processes, most are far from the nirvana of the paperless office. But is no paper the goal?

While companies want to eradicate paper from their offices and their processes, most are far from the idea of a "paperless office" -- where all transactions are digitized and everything is stored digitally in-house or in the cloud. Companies can, however, get closer to this paperless goal.

Doing so means turning once-manual processes into digital ones, which often involves a central content repository to house all digitized information in a content management system, which users have been known to reject because they can be far more cumbersome than just saving files to a server or to cloud-based file-sharing services like Box.

It also requires that workflows -- and all the pit stops for our products along the way -- become digitized. Consider contracts. Not only do they need to be created as digital files (rather than printed, scanned and saved to a repository), but signatures need to become digitized as well.

Laurence Hart, a consultant at Word of Pie and former AIIM CIO, talks about the technologies that underlie digitization and encourages enterprises to think less about the paperless-office nirvana -- which may be unachievable -- and more about how to become less dependent on paper.

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