Enterprise content management, collaboration and search strategy
New & Notable
New: 4 Ways WCM Tools Have Evolved
Uncover 4 ways WCM has evolved into digital experience management (DEM), 4 steps to help you plan your own DEM initiative that drives action on your sites, how AI-assisted image and video search is the next content frontier, and more.
Enterprise content management, collaboration and search strategy News
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November 28, 2018
28
Nov'18
Slack roadmap reveals new integration, collaboration in 2019
Slack plans to invest more in security, speed and integration with business productivity apps in 2019. The vendor revealed the plans in a roadmap presentation to admins this week.
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June 28, 2018
28
Jun'18
Box Skills integrations give users access to AI
By integrating with Google, IBM and Microsoft, Box is bringing AI capabilities to its platform, but it still won't be enough to steal Google Drive or Microsoft OneDrive customers.
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June 05, 2018
05
Jun'18
Box workflow gets upgrade with Progressly purchase
Box is hoping to upgrade its workflow capabilities by adding the startup Progressly to its team, while also still partnering with IBM on a separate workflow product, called Relay.
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May 10, 2018
10
May'18
Citrix ShareFile features, integrations catch IT's eye
ShareFile will integrate with the new Citrix Workspace app, and other integrations with third-party services will help the product stand out in the EFSS market.
Enterprise content management, collaboration and search strategy Get Started
Bring yourself up to speed with our introductory content
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Personalized content solidifies the customer experience
Today's customers expect customized, curated digital experiences. Learn how to deliver what customers need and stay ahead of the competition. Continue Reading
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Create a winning personalized customer journey
Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand. Continue Reading
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enterprise content management (ECM)
Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To ... Continue Reading
Evaluate Enterprise content management, collaboration and search strategy Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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Personalization technology can both help, hurt CX strategy
Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers. Continue Reading
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Successful chatbot content strategies rely on tools, AI
Chatbots aren't a panacea curing customer support issues. Organizations must hone their content quality, organization and management to create successful bots. Continue Reading
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Workplace collaboration tool bolsters employee productivity
The benefits of workplace collaboration tools trickle down to employee relationships, company growth, community engagement and training. Use this tip to choose the right tool. Continue Reading
Manage Enterprise content management, collaboration and search strategy
Learn to apply best practices and optimize your operations.
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New rules for WCM tools enhance the search experience
WCM used to mean platforms for webpages viewed on desktops. Today, it's morphing into digital experiences, and it taps AI as well as other assistive technologies. Continue Reading
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Five areas to focus on in a SharePoint and GDPR compliance strategy
SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR. Continue Reading
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Five ways SharePoint plays a key role as a digital workspace tool
New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device. Continue Reading
Problem Solve Enterprise content management, collaboration and search strategy Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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Is Microsoft PowerApps an InfoPath alternative?
As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement. Continue Reading
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Secure CMS vs. usability: When is enough, enough?
Maintaining content security in your organization's CMS requires a delicate balance between security and usability. Learn about best practices for managing access to your content. Continue Reading
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Preparation makes perfect during migration to Office 365
Moving to Office 365 isn't just a question of hardware and licensing costs. Experts say you should consider productivity and the costs of infrastructure support, as well. Continue Reading