Enterprise social media management news, help and research

Enterprise social media management News

May 09, 2016 09 May'16
SharePoint Server 2016 arrives with renewed focus on content

Microsoft refocuses on the core of its collaboration platform, with SharePoint Server 2016 updates that address content management, updates to the UI, team sites and more.
May 04, 2016 04 May'16
Slack kicks up dust in collaboration software tool market

Slack is taking aim at traditional communication tools like instant messenger and email. But its integration with other services bespeaks a broader strategy.
April 21, 2016 21 Apr'16
Office 365 migrations hardly turnkey

Companies with large estates in legacy systems like SharePoint will never say that Office 365 migration is easy.
April 20, 2016 20 Apr'16
Planet Fitness gives Salesforce Community Cloud a workout

The fitness franchise had far-flung processes and a growing business. Here's how it used Salesforce Community Cloud to get franchisees on the same page.

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Bitly

Bitly is a URL shortener service that enables users to truncate webpage links. Continue Reading
Sentiment analysis software takes social media monitoring to new level

You might just now be reading about sentiment analysis tools for social media, yet software implementation promises deeper customer insights that drive sales and marketing. Continue Reading
Proliferating enterprise collaboration tools reshape the workplace

Workplace collaboration software isn't just about convenient employee chat options. It's making employees and external partners more productive. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

How to use social networking CMS to create social media sites

Whether a company uses its own social CMS or a vendor's platform to create a social media site, it offers more features to users than mainstream social media platforms. Continue Reading
What is the role of social media in e-commerce?

In an effort to increase transparency, organizations should either integrate social media with their e-commerce platform or enable users to post reviews and rate their products. Continue Reading
Personalization technology can both help, hurt CX strategy

Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers. Continue Reading

Learn to apply best practices and optimize your operations.

Educate, empathize in social media strategy during coronavirus

Social media offers an opportunity to connect during a period of isolation, but brands should be careful when adjusting social media strategies. Here are some words of advice. Continue Reading
Social media analytics best practices tempered by privacy laws

Social media provides a fertile landscape of information and insight into consumer behavior, but collecting and analyzing that data carries all sorts of privacy pitfalls. Continue Reading
The power of enterprise collaboration software and tools

Research indicates that companies are snapping up enterprise collaboration software. But do they know how to boost worker productivity and derive ROI from these tools? This guide explores how companies are using collaboration software to achieve ... Continue Reading

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How to combat the top 5 enterprise social media risks in business

Learn how social networking sites compound the insider threat risk, and explore how to mitigate the threat with policy, training and technology. Continue Reading
How should enterprises manage social media compliance incidents?

Social media compliance incidents in financial institutions are on the rise. Here are the most common violations and how to avoid them in the future. Continue Reading
What derails enterprise collaboration software initiatives?

Enterprise collaboration software can boost efficiency, but only if employees embrace the technology. Deployment planning that targets practical issues can help. Continue Reading