Information management strategy

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Free Guide: Acquia Lift v. Evergage v. Google Optimize

As content personalization platforms become more widely adopted, it’s important to have a clear understanding on how they would potentially add to your marketing team. Inside, explore the catalyst for personalization, 3 things personalized content delivery depends on, and how these 3 featured vendors stack up in 8 categories.

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Information management strategy News

May 08, 2019 08 May'19
Einstein Analytics for Financial Services enhances banking CX

Salesforce's new analytics tools for financial services follow AI advancements from IBM Watson and Acquia upgrading customer experiences in retail banking and wealth management.
March 27, 2019 27 Mar'19
DocuSign Agreement Cloud digitizes contract management

DocuSign's Agreement Cloud includes its classic e-signature tools, as well as new products and integrations to help customers digitize the agreement management process.
January 29, 2019 29 Jan'19
Dropbox acquisition of HelloSign targets Box's enterprise share

Dropbox deepened its play for enterprise customers by acquiring e-sign startup HelloSign and targeting a top competitor, Box.
November 28, 2018 28 Nov'18
Slack roadmap reveals new integration, collaboration in 2019

Slack plans to invest more in security, speed and integration with business productivity apps in 2019. The vendor revealed the plans in a roadmap presentation to admins this week.

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Information management strategy Get Started

Bring yourself up to speed with our introductory content

E-commerce content management systems power personalization

Today's customers expect an engaging, personalized experience, even when shopping online. Learn how an e-commerce-ready CMS can point enterprises in the right direction. Continue Reading
5 steps to integrate a content personalization engine into a CMS

Customer experience is a top focus in the business world today, and personalized content can go a long way toward delivering that exceptional experience. Continue Reading
digital workplace

The digital workplace is the concept that businesses should use digital transformation (DX) to align technology, employees and business processes to improve operational efficiency and meet organizational goals. Continue Reading

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Evaluate Information management strategy Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

E-commerce information systems, content management join forces

Content management to power e-commerce systems takes on greater importance in personalizing customer engagement by aligning processes, data and tools in unified platforms. Continue Reading
Trends to follow: Voice SEO and CX personalization

Voice and personalization are CX trends to follow as businesses place more emphasis on customer experience, according to analysts at Oracle's Modern Customer Experience conference. Continue Reading
Personalization technology can both help, hurt CX strategy

Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers. Continue Reading

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Manage Information management strategy

Learn to apply best practices and optimize your operations.

enterprise content management (ECM)

Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To ... Continue Reading
Be aware of new OneDrive and SharePoint security features

SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help. Continue Reading
New rules for WCM tools enhance the search experience

WCM used to mean platforms for webpages viewed on desktops. Today, it's morphing into digital experiences, and it taps AI as well as other assistive technologies. Continue Reading

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Problem Solve Information management strategy Issues

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How do you know when you've outgrown your e-commerce platform?

When the native content management capabilities of your e-commerce system no longer meet your business needs, consider integrating it with a separate CMS. Continue Reading
How content services can speed up cloud content migration

During a continuous, or hot, migration, a content services platform can move content from the legacy repository to a new one -- a crucial IT tool for combination cloud/on-premises shops. Continue Reading
Is Microsoft PowerApps an InfoPath alternative?

As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement. Continue Reading

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