Information management strategy

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New: 4 Ways WCM Tools Have Evolved

Uncover 4 ways WCM has evolved into digital experience management (DEM), 4 steps to help you plan your own DEM initiative that drives action on your sites, how AI-assisted image and video search is the next content frontier, and more.

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Information management strategy News

January 29, 2019 29 Jan'19
Dropbox acquisition of HelloSign targets Box's enterprise share

Dropbox deepened its play for enterprise customers by acquiring e-sign startup HelloSign and targeting a top competitor, Box.
November 28, 2018 28 Nov'18
Slack roadmap reveals new integration, collaboration in 2019

Slack plans to invest more in security, speed and integration with business productivity apps in 2019. The vendor revealed the plans in a roadmap presentation to admins this week.
November 12, 2018 12 Nov'18
HubSpot CMS targets WordPress users with stand-alone product

With the growing importance of customer experience personalization, HubSpot is offering its CMS as a stand-alone product to help customers' web businesses.
November 07, 2018 07 Nov'18
Dropbox Extensions gives users chance to try other vendors

The new Dropbox integrations will bring APIs to other file editing and e-signature vendors, making it easier for users to update files without toggling through applications.

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Information management strategy Get Started

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digital workplace

The digital workplace is the concept that businesses should use digital transformation (DX) to align technology, employees and business processes to improve operational efficiency and meet organizational goals. Continue Reading
Personalized content solidifies the customer experience

Today's customers expect customized, curated digital experiences. Learn how to deliver what customers need and stay ahead of the competition. Continue Reading
Create a winning personalized customer journey

Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand. Continue Reading

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Evaluate Information management strategy Vendors & Products

Weigh the pros and cons of technologies, products and projects you are considering.

Personalization technology can both help, hurt CX strategy

Technology makes it easier for organizations to personalize content for online prospects. But brands need to make sure they don't get too personal and push away potential buyers. Continue Reading
Successful chatbot content strategies rely on tools, AI

Chatbots aren't a panacea curing customer support issues. Organizations must hone their content quality, organization and management to create successful bots. Continue Reading
Be aware of new OneDrive and SharePoint security features

SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help. Continue Reading

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Manage Information management strategy

Learn to apply best practices and optimize your operations.

enterprise content management (ECM)

Enterprise content management (ECM) is a set of defined processes, strategies and tools that allow a business to effectively obtain, organize, store and deliver critical information to its employees, business stakeholders and customers. To ... Continue Reading
New rules for WCM tools enhance the search experience

WCM used to mean platforms for webpages viewed on desktops. Today, it's morphing into digital experiences, and it taps AI as well as other assistive technologies. Continue Reading
Acquia methodically bridges enriched content and e-commerce

The company launched Commerce Manager to integrate enriched content with e-commerce systems and earlier established a technology partnership with Magento. Continue Reading

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Problem Solve Information management strategy Issues

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How content services can speed up cloud content migration

During a continuous, or hot, migration, a content services platform can move content from the legacy repository to a new one -- a crucial IT tool for combination cloud/on-premises shops. Continue Reading
Is Microsoft PowerApps an InfoPath alternative?

As users search for an InfoPath alternative, the seemingly obvious answer would be Microsoft PowerApps. However, Microsoft never intended for PowerApps to be the InfoPath replacement. Continue Reading
Cloud content management system improves page load speeds

Digital asset management remains in-house for most media companies. A cloud offering for video, image storage and editing helps Concourse Media better serve users on many devices. Continue Reading

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