Tips

Tips

• Creating digital experiences key to driving exceptional CX

  The way in which businesses build digital experiences is ever-evolving. It's a race to create easier-to-use customer interfaces to improve customer experience.  Continue Reading

• How businesses should deal with enterprise search issues

  Enterprise search issues frequently complicate user experience with ECM systems. While users may face many problems, they also have many ways to solve them.  Continue Reading

• 7 Microsoft SharePoint alternatives to consider

  While SharePoint offers many capabilities, a business may find that a different CMS or collaboration system better suits its needs. Here are some alternatives to consider.  Continue Reading

• 4 benefits of business process automation

  Companies are automating business processes to improve workflows and use technology effectively. Some benefits of BPA include unified digital experiences and increased organization.  Continue Reading

• Decide if paywall content is right for your business

  Organizations that sell content might benefit from a paywall. Here are some questions to ask when deciding if a paywall strategy is right for your business.  Continue Reading

• Consider content first in a digital transformation

  Organizations should think about content and where it will live at the beginning of any digital transformation to avoid headaches and extra work down the road.  Continue Reading

• AI can enhance content security with a bit of planning

  Microsoft and Box both use AI technologies to keep content secure in the cloud. But before using such tools, businesses first need policies and procedures in place.  Continue Reading

• How to differentiate between CX and DX platforms

  CX and DX platforms have similarities in how they manage content to produce interactive experiences, but they aren't the same. The difference is their underlying business purpose.  Continue Reading

• The benefits of Microsoft Power Automate for content automation

  Microsoft Power Automate is a useful tool that businesses can use to incorporate automation into their organizations and minimize their use of manual content management processes.  Continue Reading

• Personalization engines help engage and retain customers

  Content personalization is essential to getting the right material to the right customers. Here are some personalization engines that can help you better target your content.  Continue Reading

• Top 5 Office 365 skills for SharePoint administrators

  Microsoft SharePoint administrators need to branch out in their Office 365 skill set to support products tightly integrating with the file sharing and collaboration platform.  Continue Reading

• Box cloud content management helps simplify digital work

  Box currently has three main areas of focus: integration with enterprise applications, content security and collaboration. The aim is to help companies avoid content fragmentation.  Continue Reading

• How Kaizala for Office 365 competes with ECM platforms

  Kaizala is a solid option for a mobile messaging service, but organizations should consider its effect on enterprise content before rolling it out to users.  Continue Reading

• Is AWS recommendation engine Amazon Personalize right for you?

  Amazon Personalize offers a pay-as-you-go model for businesses interested in a recommendation engine. But is your business really ready for personalization?  Continue Reading

• 5 tips to avoid content sprawl when using Microsoft Teams

  Businesses should heed this advice when rolling out Microsoft Teams to avoid content sprawl and ensure users can easily find the content they seek.  Continue Reading

• Digital asset management benefits the future of work

  Digital asset management promises to transform digital work, making it easier to tag documents, analyze video and provide image recognition. Here's where it's headed.  Continue Reading

• How a content strategy for e-commerce can improve sales

  A content strategy that includes headless CMS, useful product information and visuals can draw the customer's focus to your product and improve your sales.  Continue Reading

• Content services platforms enable multi-context records

  Documents available in multiple contexts prevent businesses from having to reinvent the wheel each time they interact with customers -- and content services platforms can help.  Continue Reading

• 3 things to learn before considering blockchain integration

  Paul Swider, CTO at RealActivity LLC, discusses how to use blockchain technology to increase the security and usefulness of transaction software during a presentation at SPTechCon 2019.  Continue Reading

• 5 steps to complete a SharePoint Online migration

  Microsoft Office 365 MVP David Drever discusses SharePoint Online migration tips for an easy transition during the SPTechCon user conference in Boston.  Continue Reading

• 5 tips for designing a personalization strategy

  Companies using digital need some kind of personalization strategy to succeed. These five tips will help you use personalization engines to improve content management processes.  Continue Reading

• 5 SharePoint problems that spur customers to leave the platform

  SharePoint is a popular content management and collaboration platform across businesses; however, there are drawbacks that leave some companies looking for a new system.  Continue Reading

• 4 tips for migrating ECM to the cloud

  Outdated ECM systems use a lot of resources, and neglect can render them almost useless. By migrating to the cloud, businesses might be able to avoid such problems in the future.  Continue Reading

• 5 reasons why content marketing fails

  Content marketing strategies can fail for a variety of reasons, such as refusing to learn more about your customers. Here are five ways content marketing strategies can fail.  Continue Reading

• 5 reasons why businesses continue to see the value of SharePoint

  Though Microsoft has added new features to Office 365 -- replacing some SharePoint functions -- many businesses still choose to cling to the legacy system.  Continue Reading

• 5 tips to improve personalization with machine learning

  Personalization engines use machine learning to optimize content for individual customers. Here are some tips on how your business can improve personalization.  Continue Reading

• 3 ways snackable content creates relevant digital experiences

  Businesses can deliver snackable content through contextual commerce, content as a service and digital twinning to create innovative digital experiences.  Continue Reading

• Using AI in content creation can streamline publishing

  Companies using AI in content creation can generate short-form material automatically, which frees up humans to handle more complicated tasks. But there can be drawbacks.  Continue Reading

• Get to know data governance tools for the enterprise

  Data governance tools can address documentation gaps, data visibility and metadata management. Here are some tools that can help you along your journey.  Continue Reading

• The role of blockchain in information governance

  While blockchain got its start as the foundation for different cryptocurrencies, it can also be beneficial in content management. Here's how it works.  Continue Reading

• 5 steps for digital workplace transformation

  Organizations each have their own challenges in a digital workplace transformation. Here are five tips for a smooth transition toward that digital experience.  Continue Reading

• 5 Microsoft PowerApps use cases in the enterprise

  Organizations use Microsoft PowerApps to simplify a number of tasks, including employee onboarding, inspections, new user setups, service requests and more.  Continue Reading

• Make the most of data governance capabilities in Office 365

  According to a survey of Microsoft users, many companies are not using the data governance tools available in Office 365. John Peluso, CTO of AvePoint, explains why that might be.  Continue Reading

• Consider nonfunctional requirements for content services

  If developers do not build security, auditing, reporting and accessibility into content services from the very beginning, they will face major challenges implementing them later on.  Continue Reading

• Business objects are the future of content services platforms

  The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs.  Continue Reading

• 5 unusual ways to use AI in content management

  AI offers great opportunity for enhancing enterprise content management. Here are some more unusual use cases for AI that businesses should also consider.  Continue Reading

• Use data to create personalized content customers actually want

  As customers demand authentic, personalized content, CX teams have turned to personalization engines. But without the right data, personalization engines cause more challenges.  Continue Reading

• 5 steps to integrate a content personalization engine into a CMS

  Customer experience is a top focus in the business world today, and personalized content can go a long way toward delivering that exceptional experience.  Continue Reading

• 4 Office 365 collaboration tools that mirror SharePoint

  In order to convince users to move away from SharePoint, Microsoft has built Office 365 collaboration tools that improve upon the legacy platform's core capabilities.  Continue Reading

• Content services and archiving records: It's complicated

  Content services complicate archiving. Microservices render records dynamically for many devices, while an archive should be a static rendering that outlives present data systems.  Continue Reading

• 8 ways to make the most of OneDrive file sharing tools

  More and more organizations are using OneDrive for enterprise content collaboration. Read how Microsoft's collaboration tool can fit into your daily workflow.  Continue Reading

• How content services can speed up cloud content migration

  During a continuous, or hot, migration, a content services platform can move content from the legacy repository to a new one -- a crucial IT tool for combination cloud/on-premises shops.  Continue Reading

• Create a winning personalized customer journey

  Web content management platforms, customer data platforms and matchmaking can all help companies create and implement a personalized customer journey savvy consumers demand.  Continue Reading

• ECM features of the future get an AI boost

  AI can help to retrieve and organize content, so it makes sense for ECM platforms to have AI capabilities. Take a look at how AI can enhance ECM.  Continue Reading

• How to make an inevitable SharePoint 2010 migration painless

  Don't get caught off guard by Microsoft's eventual retirement of its SharePoint 2010 CMS. Prepare for the inevitable with these tips on the migration process.  Continue Reading

• 5 crucial WCM capabilities you can't live without

  Web content management systems should be able to do more than create and publish web content. Use this checklist to ensure that your WCM system can keep up with today's content needs.  Continue Reading

• AI in content management requires effort to work well

  AI can automate content management tasks such as personalization and metadata tagging. But it can present challenges too, so be aware of these common pitfalls.  Continue Reading

• AI in content management supports tagging, search

  AI and content management are a match made in heaven. Know what to expect for AI capabilities within CMSes and how to take advantage of these advanced features.  Continue Reading

• Be aware of new OneDrive and SharePoint security features

  SharePoint and OneDrive shops can implement recent security features to improve the content sharing process. Discover what's new from Microsoft and how these features can help.  Continue Reading

• 5 benefits of PowerApps forms for SharePoint

  Microsoft PowerApps has been around since 2015, but it is just now beginning to beat out its predecessor, InfoPath -- originally a straight PDF competitor -- in functionality.  Continue Reading

• How to set up SharePoint Online in 9 steps

  CIOs need to continually monitor and adapt to SharePoint Online's changes, avoiding common pitfalls to ensure a successful and effective rollout of the platform.  Continue Reading

• SharePoint Online web parts modernize corporate intranet

  Microsoft unveils new features that will allow users to access Office 365, social media, news feeds and PowerApps all within one SharePoint intranet site.  Continue Reading

• 5 new features for SharePoint modern pages

  SharePoint modern sites, a set of upgrades for SharePoint Online, give administrators the ability to customize sites without third-party applications.  Continue Reading

• 5 tips for how to build a SharePoint intranet site

  While enterprise users can be hesitant to switch to a SharePoint intranet site, there are many steps that SharePoint administrators can take to control and curate the content that end users are exposed to.  Continue Reading

• Office 365 SharePoint Online features raise CIO concerns

  Most of Office 365's products can help solve specific challenges facing CIOs, but they also seem to compete directly with some of SharePoint's own capabilities.  Continue Reading

• SharePoint hub sites raises migration questions among users

  In the newest rev of SharePoint Online, what used to be sub-sites are now new freestanding sites. This change and others may create migration migraines.  Continue Reading

• Cloud DAM platforms vs. on premises for digital asset management

  Learn about digital asset management and how cloud DAM democratizes media management and delivery across the enterprise while reducing operations costs and increasing productivity.  Continue Reading

• ECM gets a show of support from Zendesk Guide Enterprise

  Guide Enterprise captures insights and curates knowledge bases for customer service representatives and customers while helping large support teams streamline content production.  Continue Reading

• Five areas to focus on in a SharePoint and GDPR compliance strategy

  SharePoint admins need to be ready for the General Data Protection Regulation, too. Expert Reda Chouffani suggests five things to focus on when preparing for GDPR.  Continue Reading

• Workplace collaboration tool bolsters employee productivity

  The benefits of workplace collaboration tools trickle down to employee relationships, company growth, community engagement and training. Use this tip to choose the right tool.  Continue Reading

• Adding artificial intelligence bots to Cortana for Office 365

  AI bots aren't just for requesting songs and definitions anymore. As enterprises look for ways to bring virtual assistants into the workspace, Microsoft's Cortana stands ready.  Continue Reading

• Digital transformation hinges on information governance policies

  Data governance is an important part of any digital transformation plan. The trick is to lead with the governance tools that ensure the digitization strategy is a success.  Continue Reading

• ECM, digital document management help energy company surge

  Sterling Energy can now expand its gas and water distribution services with a digital document management system that gives them real-time insight into business transactions.  Continue Reading

• Free GDPR tool for SharePoint aids data privacy compliance

  A free, open source tool for SharePoint helps admins build a GDPR management hub to comply with the EU's data privacy law.  Continue Reading

• Five ways SharePoint plays a key role as a digital workspace tool

  New working structures, rules and geographies have made SharePoint a more and more important platform, as it enables workers to get it done anytime, anywhere, on any device.  Continue Reading

• AR content is the next frontier for execs to manage, monetize

  So you've built a great augmented reality platform for consumers at play or field staff at work. Now, all you need is to find and catalog the content to populate it.  Continue Reading

• When to implement a headless CMS architecture

  Do you want the shiny new CMS toy, the headless system? We break down who should jump at this new platform paradigm and take a look at vendors in the space.  Continue Reading

• Strategizing cloud GDPR compliance for the content app stack

  Box compliance president Crispen Maung discusses vendor-agnostic GDPR compliance tips for subscribers to CMS cloud services as they ready for GDPR enforcement in late May.  Continue Reading

• Six things to know about today's SharePoint implementations

  As companies migrate their on-premises Microsoft SharePoint sites to the cloud, here are some things they should know about the current state of the platform.  Continue Reading

• Upgrades for the SharePoint Online portal

  As more organizations migrate SharePoint sites to the cloud, Microsoft has increased at-a-glance dashboard data and analytics to show admins how top-performing content measures up.  Continue Reading

• Agile content management leads to iterative value

  An Agile approach to enterprise content management enables companies to continually improve ECM systems and add value steadily and quickly. Here's how to make it work.  Continue Reading

• SharePoint branding capabilities get a facelift

  Since Microsoft Ignite last September, SharePoint Online is getting new branding capabilities that have been on the wish lists of many administrators.  Continue Reading

• Unified content security comes to SharePoint

  In the world of cloud data storage, one would think everything is locked down. Nope, it's still up to you. Microsoft offers admins some unified security tools to make it happen.  Continue Reading

• SharePoint future's murky vs. bigger, better Teams

  SharePoint has been a popular ECM and collaboration platform for many enterprises. Microsoft Teams is making admins reconsider the future of SharePoint.  Continue Reading

• How traditional file-sharing services have evolved

  With a focus on improving digital experiences for its users, Box has added two new modern collaboration tools, Skills and Graph, to its roster to help shake up file sharing.  Continue Reading

• Why you can't always go all the way with SharePoint cloud

  Organizations started the shift to the SharePoint cloud from on premises, but encountered obstacles that made SharePoint Online less appealing. Enter the hybrid deployment.  Continue Reading

• How to create a SharePoint online backup strategy to protect data

  Just because you're in the cloud on a platform such as SharePoint Online doesn't mean your data is backed up. Here are important considerations to protect your organization.  Continue Reading

• Choosing between SharePoint 2016 vs. SharePoint Online

  It can be hard to determine the right time to move from on-premises SharePoint to the Microsoft cloud. Here is a comparison of SharePoint 2016 vs. SharePoint Online, including cost.  Continue Reading

• Enterprise content management systems boost intelligence

  Content analytics moves beyond the tried-and-true web analytics style of insights, adding natural language processing and images and video recognition to the enterprise IT arsenal.  Continue Reading

• How to enhance collaboration with Office 365 tools

  SharePoint, Teams and Groups, oh my! Expert Shawn Shell has advice to help you determine which Microsoft Office 365 collaboration features make the most sense for your team to use.  Continue Reading

• Microsoft SharePoint use grows despite product maturity

  SharePoint, introduced in 2001, isn't going anywhere, despite challenges from Box, Dropbox and other cloud rivals. A Microsoft Office pedigree helps, but it's adapting to new work.  Continue Reading

• As users and technology drive the future of ECM, can vendors keep up?

  Changing user needs have pushed enterprise content management platforms beyond their initial uses. An expert looks at how ECM has changed and what's ahead.  Continue Reading

• A step-by-step guide to SharePoint 2016 migration

  If you're considering a SharePoint 2016 upgrade or migration, here is a step-by-step guide and a migration tool to make the transition as seamless as possible.  Continue Reading

• IAM strategy: Usability vs. lockdown security

  With content management user authentication, you need security. But how much is too much? Here are some best practices to seal vulnerabilities with IAM strategy.  Continue Reading

• Top 8 reasons why SharePoint Online implementation plans fail

  Lessons learned from SharePoint Online implementation plan failures can help yours be a success.  Continue Reading

• Justify investments in digital asset management tools to your CFO

  DAM projects require capital, and they take a lot of bandwidth to set up and evangelize to front-line users. Here are benefits the higher-ups can understand.  Continue Reading

• Three BI dashboard best practices you need to know

  As companies struggle with BI integration, Microsoft has figured out the magic formula with its Power BI dashboard. Here are the three BI dashboard best practices you should follow.  Continue Reading

• Five SQL 2017 improvements you need to know about

  SQL Server 2017 has made five key improvements that can help integrate AI capabilities and analytics into the enterprise more seamlessly.  Continue Reading

• Cloud innovation paves the way for new and modern ECM capabilities

  As vendors migrate to the cloud and companies seek more functionality, new ECM capabilities have begun develop in order to meet demand.  Continue Reading

• How will the new SharePoint framework change O365 app development?

  The new SharePoint framework and its approach to application development could change the way the enterprise thinks of applications in the cloud.  Continue Reading

• Six SharePoint capabilities that will shake up the enterprise

  The demand for collaboration in the workplace has spurred Microsoft to release new SharePoint enhancements that allow users to collaborate and work more efficiently.  Continue Reading

• Five new mistakes that cause BI initiatives to crash and burn

  Organizations are eager to adopt BI initiatives as demand for efficiency grows, but these five mistakes can easily derail any progress. Here's how to avoid them.  Continue Reading

• Riding the Forrester WCM Wave 2017

  The Forrester WCM Wave shifts its focus to mirror the revolution in customer expectations and digital experiences with rich media management, A/B testing and semantic enrichment.  Continue Reading

• IAM technology brings vital protection to unstructured content

  IAM technology helps protect unstructured content by facilitating access for the right identities and content processes and procedures within the enterprise.  Continue Reading

• How SharePoint paved the way for successful Office 365 services

  SharePoint has developed many valuable enhancements through the years. However, several of those features have exceled as stand-alone products within Office 365 services.  Continue Reading

• Protecting content from the enterprise collaboration black hole

  As the need for enterprise collaboration grows, so does the need for security. Organizations need to understand when confidential content is at risk and how to protect it.  Continue Reading

• What to consider when choosing enterprise collaboration tools

  As collaboration needs grow, more options are beginning to sprout up. Here are the features to think about when selecting the enterprise collaboration tools for your organization.  Continue Reading

• AI chatbots are changing the job landscape for enterprises

  AI chatbots may take over a variety of traditionally human-based tasks. What does that mean for human work?  Continue Reading

• The benefits of using Microsoft Azure AD with Office 365

  Office 365 users can now use Azure Active Directory for identity management solutions. Expert Brien Posey explores how that product differs from Active Directory Domain Services.  Continue Reading

• Has Microsoft finally gotten a handle on hybrid search?

  Historically, hybrid search has been an issue with Microsoft technologies. With Office 365 and SharePoint 2016, the technology is approaching a more cohesive user experience.  Continue Reading