Videos
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Microsoft's AI strategy takes shape throughout its technology stack
Microsoft has put emphasis on its new AI strategy and services and their ability to enhance business productivity apps, CRM personal computing and more.
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Building online communities takes center stage for companies
Companies used to turn to Facebook and Twitter to build online communities. But today, many realize they need internal forums of practice to forge true allegiance.
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Whole Foods mines social media for voice of the customer, trends
Whole Foods Market is invested in social media monitoring to understand the voice of the customer and trends that may gather steam down the road.
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ERP implementation nearly stalls amid rocky IT change management
An ERP implementation nearly goes off the rails when employees buck digitization, centralization and a shift from paper-based processes.
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The risks of fragmentation in building social communities
At the Ritz-Carlton, there's no need to bring all social media channel audiences together into a common community, says Allison Sitch, vice president of public relations at the hotel company.
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Social business evolves to 3.0?
Some experts say social business is dead. But others say it's entering its third chapter of better data insight.
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Is the future of social business dead or just beginning?
Some experts argue that social media is so ingrained in culture and business operations that the future of social business is so yesterday.
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Gaining efficiencies from records management software
Companies have done some everyday things and some notable things to gain efficiencies and ROI from their records management software.
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Records management challenges: What's standing in the way?
While companies are digitizing records and using software to manage them, a few hurdles stand in the way of true modernization.
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The challenges of dirty data
Most data professionals say that clean data is important for effective data analysis. So, why do data scientists want to work with dirty data?
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Are native mobile apps better for data capture methods?
Native mobile applications can boost speed and accuracy for data capture methods in fields like healthcare, says an application developer.
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Information capture resurges as theme at AIIM 2014
Information capture may re-emerge as a challenge and an antidote to information management issues, said Steve Weissman at the AIIM 2014 conference.
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Information management strategy still at the edge of the cloud
Information management remains tentative about using cloud computing, given fears about content security, said an expert at the AIIM 2014 conference.
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Usability tops the list of ECM vendors' software to-dos
Enterprise content management vendors need to get with the times. That means being more cloudlike, more applike, say experts say.
Photo Stories
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Podcasts
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Current trends in content management indicate road ahead
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Where's the beef? Wendy's chooses an open source WCMS
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Future of SharePoint on solid ground, despite rumors
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Box AI strategy looks to give users AI development tools
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Evaluating CMS platforms, LA County stays on Documentum
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At OpenText Enterprise World, security and AI take center stage